Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Pinon

Presidio

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience

Work History

RECEPTIONIST

PRESIDIO COUNTY CLINIC
- Current
  • Managed front desk operation, including greeting guests, answering calls, and scheduling appointments
  • Provided excellent customer service by addressing inquiries and resolving issues in a timely manner
  • Maintained an organized and welcoming reception area by managing deliveries and coordinating with staff
  • Utilized computer system and software to efficiently handle administration tasks such as data entry and document management.

Big Bend Regional Health Clinic

Receptionist Jobs
01.2024 - Current
  • Managed front desk operation, including greeting guests, answering calls, and scheduling appointments
  • Provided excellent customer service by addressing inquiries and resolving issues in a timely manner
  • Maintained an organized and welcoming reception area by managing deliveries and coordinating with staff
  • Utilized computer system and software to efficiently handle administration tasks such as data entry and document management.

RECEPTIONIST

ASHTON MEDICAL LODGE
01.2020 - 01.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Education

DIPLOMA -

Midland high school
01.2016

Skills

  • Customer service
  • Time management
  • Organization
  • Multi-tasking
  • Communication
  • Telephone skills
  • Attention to detail
  • Languages
  • English
  • Spanish- front desk operation, including greeting family member, answering call Providing excellent customer service

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Big Bend Regional Health Clinic

Receptionist Jobs
01.2024 - Current

RECEPTIONIST

ASHTON MEDICAL LODGE
01.2020 - 01.2022

RECEPTIONIST

PRESIDIO COUNTY CLINIC
- Current

DIPLOMA -

Midland high school
Ana Pinon