Ana Porra Paz

• Customer service at a level one trauma center. Pleasantly interacted with customers during hectic periods to promote a comforting, positive, and supportive environment.
• Maintained clean, organized workstations by restocking supplies and following food safety procedures.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
• Learned every menu item's preparation and numerous off-label drinks in order to meet customer needs.

• Taught low income, first generation students about science foundations in interactive ways to inspire and motivate scholars to join stem fields.
• Designed enrichment lessons aligned with student interests, academic goals, and classroom learning standards.
• Facilitated hands-on activities that strengthened creativity, problem-solving, and collaboration across age groups.
• Adapted instruction for varied learning styles, maintaining strong engagement and participation during sessions.
• Managed classroom routines and transitions to support safe, fun, interactive, and productive learning environment.

• Maintained clean, organized dining and kitchen areas throughout service.
• Resolved guest concerns professionally while protecting brand standards.
• Delivered friendly customer service while taking accurate orders at counter and drive-thru.
• Prepared food items following quality, safety, and sanitation standards.

College credit certificate in Healthcare Support Specialist.

• Honors student

• Florida Academic Scholar
• AICE Diploma with Merit
• Honors student
• National Honor Society member
• Mu Alpha Theta member
• Student Government