Ana Quintero
Providence,UT
Summary
Bilingual English and Spanish professional with a background in customer service, sales, scheduling, inventory, and team support. Known for strong communication, organization, and problem-solving in fast-paced retail settings. Seeking a remote customer service or administrative role that values dependable support and customer care.
Overview
5
5
years of professional experience
Work History
Assistant Manager
T-Mobile (Mobile One)
03.2024 - 01.2025
- Coordinated daily store operations, supervising staff, managing schedules, controlling inventory, and driving sales.
- Developed training programs for team members to achieve sales and customer service objectives.
- Facilitated sales transactions using Tapestry system while providing assistance to customers with mobile plans and devices.
- Utilized maternity leave for approved duration. Returned to work 4 months postpartum and continued working for several months before transitioning to full-time stay-at-home motherhood.
Stay-at-Home Mom
01.2025 - Current
- Coordinated daily household operations, including scheduling, budgeting, and childcare, to ensure smooth family functioning.
- Demonstrated strong organization, multitasking, communication, and problem-solving skills to effectively manage household needs.
- Explored remote job opportunities to utilize existing skills and enhance professional growth.
Sales Associate / Store Manager
Metro by T-Mobile
01.2022 - 03.2024
- Delivered customer service in retail environment, managed sales, inventory, and scheduling, handled cash, trained new staff, and coordinated social media management.
- Sold Metro by T-Mobile wireless plans and device upgrades.
- Assisted customers with activations, account changes, and service questions.
- Processed payments, returns, and store transactions through point-of-sale systems.
Education
High School Diploma -
Colegio Nuestra Sra De Fátima
Mérida, Venezuela07-2020
Skills
- Customer Service & Sales
- Sales strategy
- Retail Promotions
- Inventory & Cash Management
- Team Leadership & Scheduling
- Organizational management
- English & Spanish
Languages
Bilingual: English & Spanish
Timeline
Stay-at-Home Mom
01.2025 - Current
Assistant Manager
T-Mobile (Mobile One)
03.2024 - 01.2025
Sales Associate / Store Manager
Metro by T-Mobile
01.2022 - 03.2024
High School Diploma -
Colegio Nuestra Sra De Fátima