Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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DAKOTA HANSON

Columbus,Ohio

Summary

Dynamic professional with a proven track record at Hollywood Feed, excelling in customer service and team leadership. Achieved over 100% growth in frozen food sales through personal education and team involvement. Skilled in inventory management and problem-solving, fostering a collaborative environment that enhances team performance and drives operational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hollywood Feed
Powell, OH
06.2024 - Current
  • Leads daily store operations, ensuring compliance with policies and legal standards.
  • Maintains a safe, clean, and welcoming store environment.
  • Provides exceptional customer service and resolves issues effectively.
  • Supports merchandising and inventory management using point of sale system.
  • Guides team development through training and goal setting.
  • Boosted frozen food sales by over 100% through strategic promotion.

Sales Associate

Hollywood Feed
Powell, OH
05.2022 - 06.2024
  • Built rapport with customers to recommend suitable products and drive sales.
  • Consistently achieved monthly sales targets through strategic techniques.
  • Contributed to visual merchandising and in-store presentation.

Production Associate

Honda
Marysville, OH
02.2022 - 05.2022
  • Streamlined assembly line processes to enhance efficiency.
  • Ensured quality through inspections and maintenance procedures.

Supervisor of Operations

UPS
Hilliard, OH
04.2020 - 06.2021
  • Improved operational workflows and resource allocation.
  • Developed training programs to enhance team performance.
  • Ensured compliance with safety standards and internal policies.

Server

The Country Club at Muirfield Village
Dublin, OH
11.2017 - 01.2019
  • Delivered personalized service and addressed customer concerns promptly.
  • Collaborated with team during high-volume periods to ensure guest satisfaction.

Education

Associate of Arts - Health Sciences

Columbus State Community College
Columbus, OH
12.2023

Skills

  • Customer Service & Sales
  • Inventory Management
  • Team Leadership & Development
  • Problem Solving
  • Operations & Administrative Support
  • Community Engagement
  • Staff Evaluation & Training

Certification

PetTech CPR and First Aid Certified

Affiliations

  • Private dog trainer since 2018
  • Volunteer at a barn with 20+ horses

Accomplishments

  • Received an employee spotlight in September of 2024 at Hollywood Feed

Timeline

Assistant Manager

Hollywood Feed
06.2024 - Current

Sales Associate

Hollywood Feed
05.2022 - 06.2024

Production Associate

Honda
02.2022 - 05.2022

Supervisor of Operations

UPS
04.2020 - 06.2021

Server

The Country Club at Muirfield Village
11.2017 - 01.2019

Associate of Arts - Health Sciences

Columbus State Community College

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DAKOTA HANSON