Mariah Colorio
Worcester,Massachusetts
Summary
Dynamic professional with a solid background in customer service and sales, complemented by leadership experience. Expertise in operational management and team motivation, resulting in enhanced productivity and client satisfaction. Consistently achieves targets and maintains high service standards in challenging settings.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Skin MD
07.2024 - Current
- Manage daily operations, scheduling, and sales forecasting.
- Lead and motivate staff to achieve goals.
- Oversee inventory and supply orders.
- Provide professional client-facing services.
Front Desk Manager / Service Provider
Sereni Salon & Spa
01.2023 - 07.2024
- Directed front desk operations and scheduling.
- Resolved client concerns and supported sales through product education.
- Managed inventory and supply ordering.
Front Desk Associate
Glow Tanning Salon & Spa
01.2020 - 12.2021
- Delivered excellent customer service and promoted memberships.
- Maintained cleanliness and supported sales.
Crew Member
Chipotle
04.2015 - 05.2016
- Provided fast, accurate service in high-volume environments.
- Maintained cleanliness and ensured smooth operations.
Crew Member
Dunkin’ Donuts
02.2014 - 03.2015
- Assisted with customer service, order accuracy, and cash handling.
- Contributed to smooth store operations during peak hours.
Education
Licensed Esthetician - undefined
Spa Tech Institute
01.2023
Skills
- Customer Service & Sales
- Team Leadership & Motivation
- Scheduling & Organization
- Inventory Management
- Conflict Resolution
- Multitasking
- Listening skills
- Time management
Timeline
Assistant Manager
Skin MD
07.2024 - Current
Front Desk Manager / Service Provider
Sereni Salon & Spa
01.2023 - 07.2024
Front Desk Associate
Glow Tanning Salon & Spa
01.2020 - 12.2021
Crew Member
Chipotle
04.2015 - 05.2016
Crew Member
Dunkin’ Donuts
02.2014 - 03.2015
Licensed Esthetician - undefined
Spa Tech Institute