Ana Rosado
Mohrsville,PA
Summary
phlebotomy experience of 5 years very out going and easy to talk to patients always on time and ready to go
Overview
15
15
years of professional experience
Work History
Registration
Pennstate Health
2024.03 - Current
- Streamlined registration process for attendees, ensuring a smooth and positive check-in experience.
- Streamlined patient registration process for increased efficiency and reduced wait times.
- Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
- Managed event registration processes, ensuring accurate records and timely communication with attendees.
Front Desk Receptionist/medical Assistant Lead
Dermatology Partners
2022.04 - 2024.03
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sorter Operations Associate
Amazon
2020.10 - 2022.11
- Utilized sorting systems to sort items fast and accurately.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
Phlebotomists
The Reading Hospital and Medical Center
2009.06 - 2020.11
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Finisher
East Penn Manufacturing Co. Inc.
2013.11 - 2020.10
- Provided guidance, assistance and training to employees when needed.
- Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
- Set production goals and motivated team to achieve such goals.
- Repaired damaged items using different chemicals and tools.
Education
Phlebotomy/medical Assistant
Reading Area Community College
Reading, PA2009
Skills
phlebotomy/ekg experience 5years outpatient lab services good with computer/telephone skills
Timeline
Registration
Pennstate Health
2024.03 - Current
Front Desk Receptionist/medical Assistant Lead
Dermatology Partners
2022.04 - 2024.03
Sorter Operations Associate
Amazon
2020.10 - 2022.11
Finisher
East Penn Manufacturing Co. Inc.
2013.11 - 2020.10
Phlebotomists
The Reading Hospital and Medical Center
2009.06 - 2020.11
Phlebotomy/medical Assistant
Reading Area Community College