Ana Rosado
Mohrsville,PA
Summary
phlebotomy experience of 5 years very out going and easy to talk to patients always on time and ready to go
Overview
15
15
years of professional experience
Work History
Registration
Pennstate Health
Bernville, PA
03.2024 - Current
- Streamlined registration process for attendees, ensuring a smooth and positive check-in experience.
- Streamlined patient registration process for increased efficiency and reduced wait times.
- Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
- Managed event registration processes, ensuring accurate records and timely communication with attendees.
Front Desk Receptionist/medical Assistant Lead
Dermatology Partners
West Lawn
04.2022 - 03.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sorter Operations Associate
Amazon
Hamburg, PA
10.2020 - 11.2022
- Utilized sorting systems to sort items fast and accurately.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
Phlebotomists
The Reading Hospital and Medical Center
West Reading
06.2009 - 11.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Finisher
East Penn Manufacturing Co. Inc.
Lyons Station
11.2013 - 10.2020
- Provided guidance, assistance and training to employees when needed.
- Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
- Set production goals and motivated team to achieve such goals.
- Repaired damaged items using different chemicals and tools.
Education
Phlebotomy/medical Assistant
Reading Area Community College
Reading, PA2009
Skills
phlebotomy/ekg experience 5years outpatient lab services good with computer/telephone skills
Timeline
Registration
Pennstate Health
03.2024 - Current
Front Desk Receptionist/medical Assistant Lead
Dermatology Partners
04.2022 - 03.2024
Sorter Operations Associate
Amazon
10.2020 - 11.2022
Finisher
East Penn Manufacturing Co. Inc.
11.2013 - 10.2020
Phlebotomists
The Reading Hospital and Medical Center
06.2009 - 11.2020
Phlebotomy/medical Assistant
Reading Area Community College