Ana Sai
Huntington Beach,CA
Summary
Experienced Leader & Customer Service Professional
With over 4 years of experience in retail, hospitality, and non-profit leadership, I founded the Helping Heroes Foundation, raising over $50,000 to support veterans through strategic partnerships. Working at HSS, a local surf shop, I was promoted to cashier within three months, boosting sales through excellent customer service and upselling.
Skilled in team coordination and social media, I grew Raki Volleyball's online presence, attracting over 10,000 visits per month. Recognized for my leadership and communication abilities, I’ve earned Best Delegate awards at Model United Nations. Looking to apply my strong customer service and team management skills in a front desk role.
Overview
3
3
years of professional experience
Work History
President & Founder
Helping Heroes Foundation
Huntington Beach, CA
08.2023 - Current
- Company Overview: Non-Profit (Associated with American Legion)
- Established Helping Heroes, supporting veterans
- Raised $50,000 for veteran programs
- Partnered with businesses to enhance awareness
- Engaged community, ensuring impactful support
Point-of-Sale Advisor
Huntington Surf and Sport
12.2022 - 01.2025
- Consistently exceeded sales targets while building strong customer relationships.
- Streamlined returns and exchanges to enhance customer satisfaction.
- Delivered fast, professional customer service and issue resolution
- Quickly promoted to cashier due to strong money-handling skills and customer service
- Took on multiple roles including cashiering, floor assistance, and stock organization
- Kept store clean and organized to create an inviting shopping experience
Director of Digital Strategy & Brand Development
RAKI Volleyball
07.2023 - 12.2024
- Led all social media strategy, scheduling, and management, driving consistent growth and stronger online presence
- Grew site traffic to 10K+ monthly visits through targeted content and digital campaigns
- Built partnerships and influencer collaborations that boosted brand visibility and engagement
- Managed website updates to keep content current and relevant
- Created platform-specific content that connected with audiences and increased sign-ups
Education
Edison High School
Huntington Beach5 2025
Skills
- Customer Retention
- Conflict Resolution
- Relationship Management (Expert)
- Performance Tracking (Expert)
- Organizational leadership
- Financial management
- Staff management
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
Affiliations
- Hiking
- Volunteering
- Traveling
- Connecting with community
Accomplishments
- Huntingtion Beach Mayor Spotlight award
- President's Volunteer Service Award
- Los Angeles invational outstanding speaker
Awards
- Most Outstanding Sophomore Award: Recognized for academic excellence, leadership, and contribution to the school community.
- Character Charger of the Year Award: Honored for integrity, responsibility, and promoting a positive school environment.
- Best Delegate Award (Model United Nations): Recognized for diplomatic skills, leadership, and communication at national MUN conferences.
- Honors & AP Courses: Excelled in rigorous coursework, demonstrating a commitment to academic growth and intellectual challenge.
Timeline
President & Founder
Helping Heroes Foundation
08.2023 - Current
Director of Digital Strategy & Brand Development
RAKI Volleyball
07.2023 - 12.2024
Point-of-Sale Advisor
Huntington Surf and Sport
12.2022 - 01.2025
Edison High School
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