Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Carolina Sales

Boca Raton

Summary

seeking a position as a Community Services Officer. Bring strong interpersonal skills, conflict resolution experience, and a passion for public service. Committed to supporting community safety with integrity and professionalism.

Overview

4
4
years of professional experience

Work History

Barista Trainer

Starbucks
10.2023 - Current
  • Provide fast, friendly, and accurate service in a high-volume environment while maintaining a positive, team-focused attitude
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Follow strict protocols for cash handling, inventory, and customer privacy
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Server

Casa Do Pão
03.2021 - 09.2023
  • helping customers select products and explaining menu items
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Resolved customer concerns and conflicts calmly and professionally, ensuring a positive experience for all guests
  • Supported coworkers and collaborated as a team to ensure smooth daily operations

Education

Palm Beach State College
Boca Raton, FL
01.2026

High School Diploma -

West Boca High School
Boca Raton, FL
01.2024

Skills

  • Conflict Resolution
  • Customer Service
  • Public Interaction
  • Dependability and Professionalism
  • Bilingual: English and Portuguese
  • Basic Computer Skills (Microsoft Word, Excel)

Languages

Portuguese
Native or Bilingual

Timeline

Barista Trainer

Starbucks
10.2023 - Current

Server

Casa Do Pão
03.2021 - 09.2023

Palm Beach State College

High School Diploma -

West Boca High School

Similar Profiles

CREATE PROFILE
Ana Carolina Sales