Ana Santana
Pompano Beach,FL
Summary
To obtain a position with the opportunity for growth and advancement.
Professional housing specialist with proven track record in managing and administering housing programs. Adept at navigating complex regulations and providing exceptional client service. Strong focus on collaborative teamwork and achieving tangible results, adapting seamlessly to changing needs. Skills include case management, regulatory compliance, and effective communication. Dependable and driven, ensuring all tasks are completed efficiently.
Overview
23
23
years of professional experience
Work History
Affordable Housing Specialist
Cervelli Management
North Bergen, NJ
11.2018 - 09.2024
School Administrator
Omega Center
Guttenberg, NJ
01.2017 - 05.2018
- Developed and implemented school policies to enhance operational efficiency and student engagement.
- Led training sessions for staff on educational best practices and compliance regulations.
- Coordinated communication between parents, teachers, and administration to foster collaborative relationships.
- Analyzed academic performance data to identify areas for improvement and strategic planning.
Human Services Aide
Bergen County Board of Social Services
Rochelle Park, NJ
05.2016 - 10.2016
- Completed 3 month training as Human Service Aid
- Gathering all require information before each phone interview
- Interview clients, help clients with their Snap applications
- Running dove, famis, social services, snap track
- Recording, case tracking, outcome of interview on snap track and social service
- Complete spedite screening tool
Accounting & Administrative Assistant
7 Cargo Corp
West New York, NJ
06.2015 - 07.2016
- Supported General Manager in daily operations.
- Manage comprehensive accounting processes for both incoming and outgoing payments.
- Managed vendor payments and credits efficiently.
- Executed clerical responsibilities such as managing communications and screening calls.
Accounts Receivable
Hudson Bread
North Bergen, NJ
04.2005 - 07.2014
- Application of all checks and monitoring all vendors accounts
- Supervise all accounting transactions
- Assist manager when needed, responsible for administrative work
- Screen phone calls, file applications and address customer questions and concerns
On-Site Manager
Hudson Ridge Management
North Bergen, NJ
01.2002 - 01.2003
- Managed and preserved records.
- Oversaw employee activities efficiently.
- Supervised safety of tenants
- Ensured accurate monthly inventory records.
Education
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Hudson County Community College
Union City, NJ01.2015
Skills
- Customer Service with knowledge of Microsoft Office, Word, Excel, PowerPoint, Bakers12 and Cargotrack
Languages
Spanish
Native or Bilingual
Timeline
Affordable Housing Specialist
Cervelli Management
11.2018 - 09.2024
School Administrator
Omega Center
01.2017 - 05.2018
Human Services Aide
Bergen County Board of Social Services
05.2016 - 10.2016
Accounting & Administrative Assistant
7 Cargo Corp
06.2015 - 07.2016
Accounts Receivable
Hudson Bread
04.2005 - 07.2014
On-Site Manager
Hudson Ridge Management
01.2002 - 01.2003
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Hudson County Community College