Ana Sofia Carrasco
El Paso,TX
Overview
5
5
years of professional experience
Work History
Store Sales Assistant
Michael Kors
11.2023 - Current
- Work collaboratively with 10 colleagues to achieve store objectives and foster positive team environment
- Assist with maintaining visual appeal of the store by organizing merchandise displays, replenishing stock, and ensuring products are presented in accordance with Michael Kors' brand standards
- Demonstrate in-depth knowledge of Michael Kors products, including materials, features, and styling recommendations
- Provide exceptional customer service by greeting and assisting customers with inquiries, product selection, and purchases
Personal Banker (Supervisor)
First Convenience Bank
10.2020 - 08.2023
- Supervised approximately 8 personal bankers, providing guidance, training, and support to ensure adherence to company policies and procedures
- Managed branch operations efficiently, including cash handling, vault management, and adherence to regulatory requirements, ensuring compliance with all banking regulations and internal policies
- Provided exceptional customer service, addressing inquiries, and assisting 100 customers daily with account management and banking product information
- Maintained cash drawer accuracy through daily balancing and adherence to cash handling procedures and risk management protocols
- Efficiently processed customer transactions including deposits, withdrawals, and transfers, ensuring accuracy and compliance with banking regulations.
Hostess
Corralito Steak House
11.2019 - 11.2020
- Welcomed guests upon arrival, managed seating arrangements, and coordinated reservations to optimize restaurant flow and guest satisfaction
- Communicated effectively with restaurant staff to ensure efficient service and timely seating for guests
- Provided courteous and professional assistance to guests, addressing inquiries, and resolving any issues or concerns
- Managed waitlist during peak hours, estimating wait times and managing guest expectations
- Maintained cleanliness and organization of hostess station and lobby area, creating a welcoming atmosphere for guests.
Education
BBA - Financial Analysis/FIN
The University of Texas At El Paso (UTEP)
El Paso, TX05.2024
Skills
- Verbal and written communication (Spanish, English)
- Time Management
- Computer Skills
- Microsoft Office Suite
- Team Collaboration
- Interpersonal Skills
- Financial Planning
Timeline
Store Sales Assistant
Michael Kors
11.2023 - Current
Personal Banker (Supervisor)
First Convenience Bank
10.2020 - 08.2023
Hostess
Corralito Steak House
11.2019 - 11.2020
BBA - Financial Analysis/FIN
The University of Texas At El Paso (UTEP)
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