Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Ana Talamantes

West Jordan

Summary

Detail-oriented professional with expertise in team collaboration and training. Proven track record in conflict resolution and enhancing operational efficiency. Recognized for exceptional organizational skills and ability to engage effectively with diverse customers. Seeking a role that values hard work and dedication.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Teriyaki Madness
Saratoga Springs
08.2024 - Current
  • Supported team in daily operations and ensured smooth workflow.
  • Assisted in scheduling staff and managing shift assignments effectively.
  • Facilitated training sessions for new employees on company policies.
  • Resolved customer inquiries and provided exceptional service support.
  • Monitored compliance with company standards during operational activities.
  • Participated in team meetings to discuss strategies for improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.

Assistant Manager

Costa Vida
Midvale
03.2013 - 08.2024
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Resolved conflicts between team members in an effective manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Host

Cotton Bottom Inn
Cottonwood Heights
07.2020 - 01.2022
  • Greeted and welcomed guests upon arrival at Cotton Bottom Inn.
  • Managed guest seating and waitlists efficiently during peak hours.
  • Coordinated with kitchen staff to ensure timely table service.
  • Assisted in training new hosts on customer service standards.
  • Maintained cleanliness and organization of the host station area.
  • Monitored dining room flow to optimize seating arrangements effectively.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Checked identification for guests who appeared under age 21.

Education

High School Diploma -

Hunter High School
West Valley City, UT
06-2016

Skills

  • Staff scheduling
  • Customer service
  • Training facilitation
  • Conflict resolution
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Employee performance evaluation
  • Recruiting and interviewing
  • Multitasking and organization
  • Problem-solving
  • Money handling
  • Reporting and documenting

Affiliations

  • I enjoy my me time
  • If im not working im doing my own manicures
  • i enjoy hikes and nature

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Manager

Teriyaki Madness
08.2024 - Current

Host

Cotton Bottom Inn
07.2020 - 01.2022

Assistant Manager

Costa Vida
03.2013 - 08.2024

High School Diploma -

Hunter High School

Similar Profiles

CREATE PROFILE