ANA TIRU
Brandon,FL
Summary
Experienced and conscientious healthcare professional with over 20 years of experience in fast-paced settings. Skilled in problem-solving and multitasking effectively with little or no supervision. A reliable professional who plays a crucial role in supporting all office operations. Possesses extensive knowledge of medical and radiology terminology, enabling seamless communication with colleagues and patients. Actively contributes to the implementation of company policies, including HIPAA compliance, at TGH. Fluent in Spanish, facilitating effective communication with diverse patient populations. Demonstrates a proactive attitude towards taking on new responsibilities to meet company goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Assistant III
TGH Imaging/Tower Radiology Center
01.2017 - Current
- Greet more than 30 patients daily.
- Prepare them for examination and give oral contrast if needed.
- Patient history intake.
- Translate for Spanish speaking patients.
- Start IVs for technologist before the administration of Iodine Contrast.
- Handle administrative duties effectively by answering phone calls professionally.
- Schedule and reschedule patient appointments.
- Scrub through appointments and ensure patients' scripts and/or lab work are scanned in patients' file.
- Call patients to help them understand certain preparations for various exams.
- Help in front office to get patients back for their exams in a timely matter.
- Communicate with physicians' offices when needed for a better patient care.
- Ensure the cleanliness, hygiene and maintenance of the exam rooms and equipment.
- Assist in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented new staff on proper office procedures and policies.
Medical Scheduler/Registration
Total Imaging Parsons
12.2007 - 08.2017
- Scheduled patients for various radiology imaging.
- Processed a range of documentation and entered information into database
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
Certified Chiropractic Assistant
Chiromed
09.2003 - 12.2007
- Handled administrative duties effectively by answering phone calls, scheduling appointments for various physiotherapy modalities, and maintained medical records.
- Processed a range of documentation and entered information into databases.
- Processed X-ray films.
- Became team lead for a short period while supervisor was on leave.
- Prepared all monies for end of day deposits.
- Ensured that all work were in line with company policies.
- Ensured cleanliness, hygiene and maintenance of all facilities, exam rooms and equipment.
Massage Therapist
Sports and Spinal Rehab
01.2001 - 01.2002
- Consultation with clients to draft a personalized therapy plan
- Massage sessions of 30, 60, and 90 minutes
- Applied various Massage Therapy techniques, such as Swedish, Deep Tissue, Sports Massage, Prenatal, Trigger Point Therapy, etc.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Education
Massage Therapy Certificate -
National University of Health Sciences
Lombard, IL05.2001
High School -
Von Steuben American School
Lombard, IL06.1992
Skills
- Able to communicate clearly with patients, physicians offices, authorization department, management and coworkers through phone calls or emails
- Proficient in various computer software including Microsoft Office and EMR system
- Excellent typing skills
- Speak, read, and write Spanish fluently
- HIPAA Compliance
- Patient Scheduling
- Medical and Radiology terminology knowledge in both English and Spanish
- Able to take vital signs and start IV's
- Massage Therapy Florida License
Personal Information
Date of Birth: 02/13/1974
Certification
Phlebotomy certificate
Massage Therapy License
Online Associates Degree in Healthcare Administration
Timeline
Clinical Assistant III
TGH Imaging/Tower Radiology Center
01.2017 - Current
Medical Scheduler/Registration
Total Imaging Parsons
12.2007 - 08.2017
Certified Chiropractic Assistant
Chiromed
09.2003 - 12.2007
Massage Therapist
Sports and Spinal Rehab
01.2001 - 01.2002
Massage Therapy Certificate -
National University of Health Sciences
High School -
Von Steuben American School
Phlebotomy certificate
Massage Therapy License
Online Associates Degree in Healthcare Administration
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