Ana Torres
Houston,TX
Summary
Detail-oriented Data Entry Associate with extensive experience in administrative and medical support roles. Adept at gathering, preparing, and entering data with a strong focus on accuracy, efficiency, and compliance with HIPAA regulations. Skilled in using multiple software programs, maintaining confidentiality, and improving data management processes.
Overview
14
14
years of professional experience
Work History
Palliative Support Specialist
Harmony Cares
Houston, TX
07.2022 - 12.2024
- Entered and maintained patient records with precision and adherence to data security protocols
- Processed orders and scheduled appointments, ensuring all information was recorded accurately
- Managed electronic documentation and verified patient data for completeness
- Collaborated with medical professionals to ensure accuracy in patient records
- Conducted quality checks on data to minimize errors and duplications
Medical Assistant / Front Desk
Rheumatology & Infectious Diseases
Houston, TX
03.2019 - 07.2022
- Performed data entry tasks for patient records, ensuring completeness and accuracy
- Scheduled and coordinated appointments while handling insurance verifications
- Processed prior authorizations and documented all medical interactions in the EMR system
Front Receptionist / Medical Assistant
Integrative Rheumatology of Texas
Houston, TX
03.2018 - 03.2019
- Managed multi-line phone systems and scheduled patient appointments with accuracy
- Verified insurance details and maintained meticulous patient records
Telephone Medical Assistant Specialist
TMMS Family Practice
Houston, TX
01.2016 - 01.2018
- Managed patient lab results, medication refills, and coordination of care
- Entered patient information into the database with a high degree of accuracy
Front Desk Lead
Clinicas Mi Doctor
Houston, TX
01.2013 - 01.2016
- Oversaw high-volume data entry tasks related to patient check-ins and insurance verifications
- Led process improvement meetings to enhance data management efficiency
Administration & Admission Intern
River Oaks Emergency Center
Houston, TX
01.2011 - 01.2012
- Assisted in collecting and verifying patient information while maintaining compliance with HIPAA standards
- Entered financial and medical data into the system with accuracy and attention to detail
Education
Medical Administrative Assistant -
Everest Institute
Houston, Texas11.2011
Diploma -
Dwight Eisenhower High School
Houston, Texas06.2010
Skills
- Fast and accurate data entry
- Experience with EMR systems
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Strong attention to detail
- HIPAA compliance
- Patient confidentiality
- Bilingual - English and Spanish
- Ability to identify and resolve data discrepancies
References
Available upon request.
Timeline
Palliative Support Specialist
Harmony Cares
07.2022 - 12.2024
Medical Assistant / Front Desk
Rheumatology & Infectious Diseases
03.2019 - 07.2022
Front Receptionist / Medical Assistant
Integrative Rheumatology of Texas
03.2018 - 03.2019
Telephone Medical Assistant Specialist
TMMS Family Practice
01.2016 - 01.2018
Front Desk Lead
Clinicas Mi Doctor
01.2013 - 01.2016
Administration & Admission Intern
River Oaks Emergency Center
01.2011 - 01.2012
Medical Administrative Assistant -
Everest Institute
Diploma -
Dwight Eisenhower High School