Ana Varela
901 N Sullivan Ulysses ,KS
Summary
Successful at providing fast, high-quality customer service to guests. Adaptable with expertise in personnel development, team collaboration and resolving issues with customers, and management.
Overview
4
4
years of professional experience
Work History
Server
La Estrella Restaurant
08.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Fogo De Chao
05.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Manager
Brianna’s Cafe
07.2020 - 05.2023
- Trained servers on order management, food service quality
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service.
Education
Associate of Science - Managment
Garden City Community College
Garden City, KS05.2025
High School Diploma -
South Gray High School
Montezuma, KS05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Adaptable and Flexible
- Reliability
- Multitasking
- Attention to Detail
- Relationship Building
Languages
Spani
Native or Bilingual
Timeline
Server
La Estrella Restaurant
08.2023 - Current
Server
Fogo De Chao
05.2023 - 07.2023
Server Manager
Brianna’s Cafe
07.2020 - 05.2023
Associate of Science - Managment
Garden City Community College
High School Diploma -
South Gray High School
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