Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Varela

901 N Sullivan Ulysses ,KS

Summary

Successful at providing fast, high-quality customer service to guests. Adaptable with expertise in personnel development, team collaboration and resolving issues with customers, and management.

Overview

4
4
years of professional experience

Work History

Server

La Estrella Restaurant
08.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Fogo De Chao
05.2023 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Manager

Brianna’s Cafe
07.2020 - 05.2023
  • Trained servers on order management, food service quality
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service.

Education

Associate of Science - Managment

Garden City Community College
Garden City, KS
05.2025

High School Diploma -

South Gray High School
Montezuma, KS
05.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Adaptable and Flexible
  • Reliability
  • Multitasking
  • Attention to Detail
  • Relationship Building

Languages

Spani
Native or Bilingual

Timeline

Server

La Estrella Restaurant
08.2023 - Current

Server

Fogo De Chao
05.2023 - 07.2023

Server Manager

Brianna’s Cafe
07.2020 - 05.2023

Associate of Science - Managment

Garden City Community College

High School Diploma -

South Gray High School
Ana Varela