Ana Vasquez
Hurlburt Field
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead
Solid Solutions
San Bernardino
02.2025 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Forklift Operator
Deckers Outdoor Corporation
Moreno Valley
05.2022 - 03.2023
- Checked shipments for damaged or incorrect items.
- Relocated goods from dock area to appropriate storage locations.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Transported material to correct locations and documented inventory changes.
Receiving Lead
Gxo
San Bernardino
02.2016 - 08.2022
- Tracked discrepancies between orders placed and actual receipts; notified management of any shortages or damages.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Used digital database to keep records of units and stock moved.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Managed daily cycle counts for inventory accuracy; conducted physical inventories as needed.
- Identified order discrepancies and damaged items and notified supervisor.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Collaborated with cross-functional teams within the organization such as sales, marketing and customer service departments.
- Monitored merchandise received and shipped from facility in computer system.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Used scanners to track parcel information, condition or receipt.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
GED -
Hemet Adult School
Hemet, CA06-2025
Skills
- Customer service
- Inventory management
- Equipment operation
- Quality control
- Team collaboration
- Data entry
- Order processing
- Communication
- Social perceptiveness
- Multitasking Abilities
- Team building
- Machine operation
- Loading and unloading
- Computer terminal operation
- Pallet jack operation
- Warehouse operations
- OSHA workplace safety
- Order picking and processing
- Shipping and receiving
Languages
Spanish
Native/ Bilingual
Certification
- Forklift certification
References
References available upon request.
Timeline
Lead
Solid Solutions
02.2025 - Current
Forklift Operator
Deckers Outdoor Corporation
05.2022 - 03.2023
Receiving Lead
Gxo
02.2016 - 08.2022
GED -
Hemet Adult School