Ana Ventura
Gastonia,NC
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
7
7
years of professional experience
Work History
Store Manager
Metro by T-Mobile
Gastonia , NC
01.2023 - 07.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.=
- Established customer service standards and monitored staff compliance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Packing, Shipping, and Receiving Assembler
Bisque Imports
Gastonia , NC
12.2022 - 12.2023
- Organized warehouse inventory by item, type, size or product code.
- Provided support during peak periods as required.
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Prepared packages for shipping and determined most economical shipping methods.
Yard Worker
Patrick Yarns
Gastonia , NC
04.2019 - 12.2019
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- worked on yarn wrapping and packing
Bakery Clerk
Depalo Bakery
Gastonia , NC
02.2017 - 03.2019
- Greeted customers, answered questions, and provided product knowledge.
- Verified that all products were labeled with correct pricing information.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Education
High School Diploma -
Hunter Huss
Gastonia, NC06-2014
Skills
- Promotional planning
- Personnel development
- Store operations oversight
- Operational budgeting
- Hourly shift management
- Supply ordering
- Store operations
- Customer service
- Shipment packing
- Picking and processing
- Lifting heavy boxes
- FLUENT IN SPANISH AND ENGLISH
- Package sealing
- Package loading and unloading
- Box assembly
- Barcode scanning
- Workstation organization
- Warehouse safety
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Manager
Metro by T-Mobile
01.2023 - 07.2024
Packing, Shipping, and Receiving Assembler
Bisque Imports
12.2022 - 12.2023
Yard Worker
Patrick Yarns
04.2019 - 12.2019
Bakery Clerk
Depalo Bakery
02.2017 - 03.2019
High School Diploma -
Hunter Huss