Ana Zepeda
Modesto,CA
Summary
Results-oriented professional with a strong track record in achieving goals and driving success. Seeking a challenging position that offers opportunities for growth and advancement. Utilizing exceptional skills and abilities to deliver impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bistro Server / Bartender
Courtyard by Marriott
Modesto, USA
11.2023 - Current
- Maximize sales through effective upselling strategies
- Specialized in espresso preparation
- Demonstrated a positive and engaging attitude
- Maintained high standards in beverage preparation and customer service
- Accurately recorded orders into the POS system and processed payments quickly and efficiently.
- Maintained an optimistic attitude
- Responded promptly to customer complaints in an appropriate manner.
- Took accurate food and beverages orders from customers.
- Maintained knowledge of all menu items, garnishes, ingredients and preparation methods.
Server
Dale Commons
Modesto, USA
12.2020 - 07.2022
- Documented dietary selections of residents
- Provided customer service
- Ensured timely delivery of meals to guest accommodations
- Uphold sanitary standards in meal areas
- Monitored resident meal consumption
- Evaluate nutritional requirements
- Assisted in training new servers.
Banquet Server
Del Rio Country Club
Modesto, USA
11.2016 - 11.2021
- Setup for various types of banquets.
- Provide prompt and courteous service in a high-volume environment
- Served beverages and appetizers to guests in an efficient manner.
- Prepared and served cocktails
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Education
HIGH SCHOOL DIPLOMA -
Fred C. Beyer High School
Modesto, CA01.2011
Some College (No Degree) - Medical Assisting
Modesto Junior College
Modesto, CACertificate -
Bradford Nursing College
Stockton, CASkills
- Advanced Excel Skills
- Effective Organizational Skills
- Skilled in Microsoft Word Formatting Techniques
- Active Listening
- Adaptability and Flexibility
- Reliable and Responsible
- Interpersonal Skills
Certification
- Food Handler Certification
- CNA certificate
- PALS Program, 08/01/09 to 05/01/11, Work with Autistic/ Down syndrome teenagers.
- American Heart Association, 05/01/22 to 05/01/24, CPR certified
Languages
- English
- Spanish
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Professional
Spanish
Professional
Timeline
Bistro Server / Bartender
Courtyard by Marriott
11.2023 - Current
Server
Dale Commons
12.2020 - 07.2022
Banquet Server
Del Rio Country Club
11.2016 - 11.2021
HIGH SCHOOL DIPLOMA -
Fred C. Beyer High School
Some College (No Degree) - Medical Assisting
Modesto Junior College
Certificate -
Bradford Nursing College