Hi, I’m
Ana Angela Corpas Betancourt
Miami,FLORIDA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
34
years of professional experience
Work History
Citrus Health Network
Register Medical Assistant
05.2019 - Current
Job overview
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Improved clinical workflow with introduction of electronic health records system.
- Increased efficiency in office by implementing digital filing system for patient records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Home Health Agency
Home Health Aide
01.2015 - 05.2019
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Improved patient well-being by providing compassionate and attentive personal care.
- Utilized universal precautions and infection control principles in all aspects of care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Cano Health
Medical Assistant
04.2017 - 07.2018
Job overview
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved clinical workflow with introduction of electronic health records system.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Hospital Provincial, Holguin, Cuba
LPN
08.1990 - 02.2013
Job overview
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Cared for wounds, provided treatments, and assisted with procedures.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Assessed patients' temperature, pulse, and blood pressure.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Administered medications and injections to patients.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
Education
EDP UNIVERSITY Puerto Rico
Associate of Science from Nursing ADN
08-2020
University Overview
- Honors: SUMMA CUM LAUDE
Invoice
1271769, 11/01/24, 11/01/24, 671657, 7t0ghm59, 1 Year Unlimited Certificates, Due on receipt, 1
Languages
Spanish
Full Professional
English
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Customer service
Medical terminology knowledge
EMR / EHR
Patient-focused care
Patient flow management
OB/GYN procedures
Timeline
Register Medical Assistant
Citrus Health Network
05.2019 - Current
Medical Assistant
Cano Health
04.2017 - 07.2018
Home Health Aide
Home Health Agency
01.2015 - 05.2019
LPN
Hospital Provincial, Holguin, Cuba
08.1990 - 02.2013
EDP UNIVERSITY
Associate of Science from Nursing ADN
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