Ana (Anita) Victoria Medina

• Engaging waiter staff HR manager with 2 years of experience. Managed 13 servers and 2 bartenders.
• Energetic worker with 10+ years of experience in serving.
• Trained new servers and assigned all busiest shirts due to previous experience in efficiency, friendliness and over all professionalism.
• Helped handling inventory, hiring, paperwork and payroll numbers.
• Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
• Led team of servers to consistently meet customer service and sales targets.
• Regularly opened and closed the restaurant 4 days out of the week, when the owner or manager 1 were not present or available.
• Temp table busser, cashier and delivery driver

- Manager Kimberly J. Cell: 706-669-2413

• Demonstrated strong multitasking skills by managing multiple tables, sometimes up to 6-10 tables, simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Assigned all busy shifts and helped train new servers by the owner thanks to efficiency and friendliness.
• Temp Busser/ Delivery driver

- Owner Javier M. Cell: 678-725-0122