ANABEL ESTRELLA
Gilbert,UNITED STATES
Summary
Healthcare administrative professional with over a decade of extensive expertise in healthcare environments, to enhance patient service and operational efficiency. Proficient in utilizing medical data programs and Microsoft Office to streamline processes, demonstrating strong organizational and multitasking skills. Committed to effective communication and teamwork, ensuring seamless clinic operations and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Medical Receptionist/Insurance Verification Specialist
Cochise Eye and Laser
Sierra Vista, AZ
03.2025 - 07.2026
- Scheduled patient appointments daily while maintaining accurate provider calendars and minimizing scheduling conflicts
- Assisted in maintaining electronic health records with attention to detail and compliance standards.
- Verified insurance coverage and benefits for patients, ensuring accurate information retrieval.
Medical Receptionist/ Medical Referral Specialist
Tucson Dermatology
Tucson, AZ
11.2017 - 02.2025
- Manage referrals and authorizations, streamlining patient care processes.
- Coordinate phone appointments, optimizing schedule management and efficiency.
- Verify insurances and facilitate check-ins, ensuring essential information collection for smooth operations.
Surgery Scheduling Coordinator
Pima Eye Institute
Tucson, AZ
02.2016 - 11.2017
- Managed surgery schedules, coordinating with physicians, patients, and insurance providers to optimize efficiency and patient care at Pima Eye Institute.
- Maintained meticulous patient records and referral documentation, ensuring accuracy and compliance with healthcare regulations.
Front Desk Medical Receptionist
Eye Associates of Tucson
Tucson, AZ
11.2015 - 02.2016
- Coordinated patient scheduling and insurance verification, enhancing clinic efficiency. Developed strong interpersonal skills and mastered multitasking in a fast-paced environment.
- Managed front desk operations, ensuring accurate patient records and smooth check-in processes. Demonstrated meticulous attention to detail and strong organizational abilities.
Medical Receptionist/ Medical Referral Specialist
Specialists in Dermatology
Tucson, AZ
09.2013 - 11.2015
- Streamlined appointment scheduling processes, reducing wait times and improving patient satisfaction rates.
- Provided positive patient experiences through empathetic communication and professionalism, enhancing overall satisfaction rates and efficient appointment management.
Education
HIGH SCHOOL DIPLOMA -
Cholla Magnet High School
Tucson, AZ07-2013
Skills
- Microsoft Office (Excel, Outlook,Word)
- Medical data programs/EHR (Mod Med, EyeMD EMR, Care Cloud)
- Multitasking
- Organization/ Planning
- Communication/ Team Collaboration
- Data Entry
- Self-management
- Customer Service
- Calendar and Medical Records Management
Timeline
Medical Receptionist/Insurance Verification Specialist
Cochise Eye and Laser
03.2025 - 07.2026
Medical Receptionist/ Medical Referral Specialist
Tucson Dermatology
11.2017 - 02.2025
Surgery Scheduling Coordinator
Pima Eye Institute
02.2016 - 11.2017
Front Desk Medical Receptionist
Eye Associates of Tucson
11.2015 - 02.2016
Medical Receptionist/ Medical Referral Specialist
Specialists in Dermatology
09.2013 - 11.2015
HIGH SCHOOL DIPLOMA -
Cholla Magnet High School