Anabela Dordic
Bloomfield Hills
Summary
Dynamic office manager with a proven track record at Harbor Graph X, excelling in team leadership and office administration. Expert in inventory control and employee training, I enhanced operational efficiency and fostered positive client relationships, ensuring seamless office operations and effective problem-solving in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Office Manager
Harbor Graph X
Sylvan Lake
02.2023 - Current
- Managed daily office operations and maintained a organized workspace.
- Coordinated office supplies and ensured adequate inventory levels.
- Scheduled meetings and arranged travel for staff and executives.
- Assisted in onboarding new employees and training administrative staff.
- Developed and implemented office policies to improve efficiency.
- Maintained filing systems and ensured proper document management protocols.
- Communicated with vendors to negotiate service contracts and pricing.
- Supported financial processes by handling invoices and expense reports.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Receptionist
Hair Salon
West Bloomfield
10.2022 - 06.2023
- Greeted clients warmly upon arrival at the busy hair salon.
- Managed appointment scheduling using salon management software.
- Answered phone calls and provided information about services offered.
- Processed payments and handled cash transactions accurately at the front desk.
- Coordinated product inventory and restocked retail displays as needed.
- Responded to client inquiries and resolved issues with professionalism.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
Recruiter
Friends Family Business
Bloomfield Hills
03.2020 - 09.2020
- Established excellent working relationships with the hiring supervisors and project managers to facilitate teamwork and more effective recruitment
- Screened 20+ applicants per day and interviewed them for various roles as assigned by supervisors to various Fortune 500 firms
- Underwent an intense 3-month training course on current advanced recruitment techniques
- Conducted research online and through other secondary information sources to find the most effective recruiting techniques for agency clients from varying industries
Education
Associate of Applied Science - Business Administration And Management
Bloomfield Hills High School
Bloomfield Hills, MI05-2026
Skills
- Teamwork
- Problem-Solving
- Leadership
- Public speaking
- Handling conflict
- Office administration
- Mentoring
- Office management
- Employee training
- Inventory control
- Team supervision
- Customer service
- Scheduling coordination
- Customer relations
- Data entry
Personal Information
- Date of Birth: 03/23/03
- Nationality: Croatian
Languages
- German
- Croatian
- English
Timeline
Office Manager
Harbor Graph X
02.2023 - Current
Receptionist
Hair Salon
10.2022 - 06.2023
Recruiter
Friends Family Business
03.2020 - 09.2020
Associate of Applied Science - Business Administration And Management
Bloomfield Hills High School