Anabella Akin
Bryan,TX
Summary
Enthusiastic and excited about customer interaction. Skilled team player and independently. Top tier communicator and preforms well in tense customer situations. Not at all easy to anger and neither hostile or disrespectful. Follows directions well and learns quickly. Great in resolving customer conflict and helping with difficulty.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
McDonalds
07.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Interacted with over 100 customers a day successfully
Server
Tuscany Italian Grill
05.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Brought in highest sales.
Server
Shogun Japanese Grill And Bar
08.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
No Degree - Undecided
Connection's Academy
Houston, TX05.2025
Skills
- Customer Service and Assistance
- Correcting Discrepancies
- Customer Relationship Management
- Safety Regulations
- Exceptional Communicator
- Presenting Solutions
- POS System Operations
Timeline
Customer Service Associate
McDonalds
07.2023 - Current
Server
Tuscany Italian Grill
05.2023 - 07.2023
Server
Shogun Japanese Grill And Bar
08.2022 - 03.2023
No Degree - Undecided
Connection's Academy