Anabelle Galvan
Canfield,OH
Summary
Meticulous Patient Access Representative with expertise in insurance verification, conflict resolution, and impactful communication.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
ensemble health partners
Boardman, Ohio
10.2024 - 09.2025
- Verified patient insurance information and collected necessary documentation efficiently.
- Communicated registration processes and procedures to patients clearly.
- Assisted in promptly resolving patient inquiries and concerns.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
- Collected co-pays and other payments from patients at time of service.
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
Server
Red Lobster
Poland, OH
04.2024 - 10.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Took orders from guests accurately and efficiently at tables.
- Promptly served food and beverages to enhance guest satisfaction.
- Maintained cleanliness of tables and dining area throughout shifts.
- Processed payments with precision during cash transactions.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
- Greeted customers, answered inquiries, and recommended specials to boost sales.
Restaurant Hostess
sam's wedge inn
austintown, OH
04.2024 - 08.2024
- Monitored server availability and table turnover to efficiently seat guests.
- Managed reservation system to enhance guest flow and optimize table turnover.
- Greeted customers and escorted them to tables for a welcoming experience.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Answered incoming calls with appropriate greetings, providing information on menu items.
- Performed opening and closing duties, including restocking supplies and cleaning work areas.
- Restocked condiments, silverware, napkins, and tablecloths as needed.
Crew Member
Taco Bell
Canfield, OH
06.2023 - 04.2024
- Prepared food items following safety and quality standards.
- Maintained cleanliness in dining and kitchen areas during shifts.
- Operated cash register, processed orders, and managed customer transactions.
- Assisted team members during peak hours to enhance operational efficiency.
- Adhered to food safety guidelines for ingredient storage and handling.
- Served food promptly to ensure positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Engaged with guests to provide exceptional customer service.
Sales Associate
Hot Topic
Boardman, Ohio
09.2022 - 03.2024
- Delivered exceptional customer service by assisting with product selection and inquiries daily.
- Maintained visually appealing store displays and organized merchandise effectively.
- Collaborated with team members to exceed sales targets and enhance customer satisfaction.
- Guided customers in locating products, addressing questions, and providing tailored product advice.
- Greeted customers warmly to foster a welcoming shopping environment.
- Restocked shelves promptly to maintain optimal inventory levels.
- Worked alongside sales team to achieve collective performance objectives.
Education
High School Diploma -
Canfield High School
Canfield, OH05-2023
Skills
- Insurance verification
- Patient registration
- Payment collection
- Medical documentation
- Emergency support
- Customer relationship management
- Conflict resolution
- Process improvement
- Data entry accuracy
- Effective communication
- Team collaboration
- Time management
- Professional demeanor
- Patient care enhancement
- Information collection
Timeline
Patient Access Representative
ensemble health partners
10.2024 - 09.2025
Server
Red Lobster
04.2024 - 10.2024
Restaurant Hostess
sam's wedge inn
04.2024 - 08.2024
Crew Member
Taco Bell
06.2023 - 04.2024
Sales Associate
Hot Topic
09.2022 - 03.2024
High School Diploma -
Canfield High School