Anabelle Jimenez
Rockledge,FL
Summary
I am a motivated person with an engaging personality and flexible approach. upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Beef 'O' Brady's
01.2022 - Current
- Was a bartender and Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
AMC Customer Service
AMC Theaters
01.2018 - 11.2022
- Working in all areas needed for customer service and dealing with sales. Also offered position for supervisor.
- Identified opportunities and found solutions for continuous improvement.
- Organized and balanced multiple priorities within fast-paced environment.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Hostess
Tequila Azul
02.2017 - 12.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Arts - Marketing Management And Research
Eastern Florida State College
Melbourne12.2023
Skills
- Point-of-Sale (POS) Software
- Natural Leadership
- Train Employees
- Item Promotion
- Process Monitoring
- Conflict and Complaint Resolution
- Systems Analysis
- Suggestive Selling
- Speaking
Certification
- Google Analytics
- Google Ads
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Beef 'O' Brady's
01.2022 - Current
AMC Customer Service
AMC Theaters
01.2018 - 11.2022
Hostess
Tequila Azul
02.2017 - 12.2019
Associate of Arts - Marketing Management And Research
Eastern Florida State College