Cintya Munoz Pilar
New Braunfels
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Server
Las Palapas Restaurants
New Braunfels
11.2024 - 05.2025
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Prepared drinks according to standard recipes.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
Packager
Kilobassa
San Antonio
09.2021 - 05.2023
- Packaged items in accordance with customer orders and product requirements.
- Operated machinery used for packaging processes including shrink-wrapping machines, taping machines, labeling equipment and box sealers.
- Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
- Reported any discrepancies or issues related to the packaging process immediately to supervisors.
- Maintained inventory of packing materials such as cartons, labels, tape.
- Weighed items on scales to determine correct shipping charges prior to shipment.
CDL Truck Driver
Cin trucking
San Antonio
04.2019 - 07.2021
- Inspected truck for defects and safe operating condition before, during and after trips.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Hooked and unhooked trailers from tractor and converter dollies.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Contacted customers prior to delivery to coordinate delivery times.
- Processed shipment documents neatly and efficiently for each load.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Loaded and unloaded vehicles at distribution center and delivery address.
Quickbook accounting
Trailer mobile home
Bakersfield
04.2018 - 04.2019
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Business Accountancy
Southern Careers Institute
TX 07.2018 - 08.2019
Skills
- Order accuracy
- Point-of-sale
- Customer service
- Drink preparation
- Supply restocking
- Machinery operation
- Product labeling
- Problem solving
- Strong work ethic
- Cash handling
- Labeling standards
- Packaging machinery operation
- Attention to detail
- Scanner systems
Languages
Spanish
Professional
Timeline
Server
Las Palapas Restaurants
11.2024 - 05.2025
Packager
Kilobassa
09.2021 - 05.2023
CDL Truck Driver
Cin trucking
04.2019 - 07.2021
Business Accountancy
Southern Careers Institute
07.2018 - 08.2019
Quickbook accounting
Trailer mobile home
04.2018 - 04.2019