Ana C. Cardona
Alamo
Summary
Medical Office Specialist with a foundation in patient care management and customer service. Experienced in insurance verification and proficient in EclinicalWorks, combining hands-on medical office skills with a strong commitment to enhancing patient experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Office Receptionist
Fedora Paulet MD
Donna
10.2025 - 2026
- Answered phone calls while managing patient check-in and check-out processes to enhance patient experience.
- Greeted patients, collected payments, and managed referrals and doctor's orders to ensure smooth office operations.
- Verified insurance coverage to confirm network participation and deductible amounts, facilitating accurate billing.
Wal-Mart Associate
Walmart
Stephenville
11.2022 - 12.2023
- Assisted customers with product inquiries and store navigation.
- Operated point-of-sale system for efficient transactions.
- Collaborated with team members to maintain inventory accuracy.
- Processed palettes of freight nightly to ensure shelves were fully stocked for optimal customer experience
- Joined modular team by efficiently dismantling old displays and fixtures to facilitate timely installation of new ones
Education
Medical Office Specialist - Trade school
Southern Careers Institute
Pharr10-2025
High school diploma -
Psja Memorial High School
Alamo, TX05-2017
Skills
- Patient care management
- Appointment scheduling
- Insurance verification
- Medical billing
- EclinicalWorks expertise
- Microsoft Office proficiency
- Customer service and support
- Communication skills
- Patient communication
Certification
- CMAA, 02/01/26, 02/01/28, Certified Medical Administrative Assistant.
Additional Information
Authorized to work in the US for any employer.
Timeline
Medical Office Receptionist
Fedora Paulet MD
10.2025 - 2026
Wal-Mart Associate
Walmart
11.2022 - 12.2023
Medical Office Specialist - Trade school
Southern Careers Institute
High school diploma -
Psja Memorial High School