Jean Piper-Myers
Munroe Falls,OH
Summary
Dedicated Phlebotomy Graduate with diverse medical experience, demonstrating reliability and efficiency in patient care. Known for strong work ethic and compassionate approach, effectively supporting healthcare teams and enhancing patient experiences. Eager to contribute skills in a collaborative environment that prioritizes quality care.
Overview
13
13
years of professional experience
Work History
Medical Office Receptionist
Fairhaven Counseling
Stow, OH
08.2014 - 01.2020
- Scheduled patient appointments, collected co-pays and verified insurance coverage.
- Greeted patients and visitors in person or on the telephone, answering or referring inquiries.
- Entered patient information into electronic medical record system.
- Assisted with check-in, check-out procedures for all incoming, outgoing patients.
- Maintained filing systems for patient records and other documents as required by HIPAA regulations.
Fundraising Associate
Piper Fundraising
Indianapolis, IN
06.2009 - 08.2011
- Organized and led school fundraising events to engage students and parents in the process.
- Developed marketing materials, such as flyers and posters, to promote school fundraising activities.
- Managed communication between faculty, staff, parents and other stakeholders regarding upcoming fundraisers.
- Collaborated with teachers and administrators to ensure that all goals were met within predetermined timelines.
ICU Unit Secretary
Mayfield Hospital
Mayfield, OH
05.2007 - 11.2008
- Answered phone calls from family members inquiring about patient status.
- Ordered supplies for the ICU unit according to departmental guidelines.
- Provided support to nursing staff by running errands such as delivering lab results or picking up medications from the pharmacy.
- Processed orders received from doctors quickly and accurately using an electronic health record system.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Routed laboratory or diagnostic results to appropriate staff.
Education
National Certification - Phlebotomy
Phlebotomy Training Specialist
Independence, OH12-2025
State Certification - Medical Assisting
Aristotle School of Medical And Dental Assistant
Indianapolis Indian01-1986
Some College (No Degree) - Psychology
Cuyahoga Community College
Cleveland, OHSkills
- Insurance billing procedures
- Patient check-in
- Managing patient records
- Appointment scheduling
- Front desk operations
- Clinical experience
- Customer service background
- HIPAA compliance
- Patient reception management
- Healthcare experience
- Call handling
- Patient relations
- Bed preparation
- Sterilization techniques
- Infection prevention
- Vital signs monitoring
- Patient positioning
- Feeding assistance
- Active listening
- Infection control standards
- Qualified in patient transport
- Compassionate care
Affiliations
- Community service, helping in devastated communities after natural disasters. Most recent experience in North Carolina after Hurricane Helene.
- Volunteered to work as a gardian ad litum in Indiana
- Primary caregiver for my husband who is terminally ill with end stage congestive heart failure and renal failure. Currently caring for him now. Daily keep track of vitals, Input/output. Physical therapy assistance.
Timeline
Medical Office Receptionist
Fairhaven Counseling
08.2014 - 01.2020
Fundraising Associate
Piper Fundraising
06.2009 - 08.2011
ICU Unit Secretary
Mayfield Hospital
05.2007 - 11.2008
National Certification - Phlebotomy
Phlebotomy Training Specialist
State Certification - Medical Assisting
Aristotle School of Medical And Dental Assistant
Some College (No Degree) - Psychology
Cuyahoga Community College
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