Ana Carolina M Horvath
Davenport,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Recent graduate with foundational knowledge and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
1
1
year of professional experience
Work History
Secretary
Animalis
Manaus, Am, Brazil
01.2024 - 04.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Veterinary Assistant
Animalis
Manaus, Am, Brazil
04.2024 - 01.2025
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Education
GED - Veterinary Science
Fametro
Manaus- AM, Brazil02.2025
High School Diploma -
IBA
Manaus, Am, Brazil 12.2018
Skills
Appointment setting
Meeting coordination and preparation
Filing and document organization (digital & physical)
Data entry and database management
Office supply inventory and ordering
Professional phone etiquette
Email correspondence
Internal and external communication
Report writing and proofreading
Customer service and client interaction
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Google Workspace (Docs, Sheets, Gmail, Calendar)
Office equipment (printers, copiers, scanners)
Time management
Multitasking
Task prioritization
Attention to detail
Deadline management
Team collaboration
Professionalism and discretion
Problem-solving
Adaptability
Conflict resolution
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Veterinary Assistant
Animalis
04.2024 - 01.2025
Secretary
Animalis
01.2024 - 04.2024
GED - Veterinary Science
Fametro
High School Diploma -
IBA