Anacelia Zamudio
La Puente,CA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Walgreens
12.2023 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Care Giver
CareGiver
01.2019 - 11.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Front Desk
Anita Herrera Income Tax
01.2015 - 12.2018
- Supported sales initiatives by informing potential customers about available promotions or special rates when handling reservation inquiries.
- Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Consistently maintained an organized workspace at the front desk, contributing to a professional atmosphere in the hotel lobby area.
- Handled guest complaints with empathy and understanding, working towards satisfactory resolutions.
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Payment Collection
- Customer Assistance
Languages
Spanish
Full Professional
Timeline
Customer Service Cashier
Walgreens
12.2023 - 02.2024
Care Giver
CareGiver
01.2019 - 11.2023
Customer Service Front Desk
Anita Herrera Income Tax
01.2015 - 12.2018