Anaeis Parya
Tujunga,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills Trains and mentors staff, optimizing compliance with policies, procedures, and applicable laws. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee understanding, engagement, and boost performance.
Overview
11
11
years of professional experience
Work History
Department Manager
Western Drug Medical Supply
10.2022 - Current
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Performed medical records management, including filing, organizing, and scanning documents for all company locations.
- Maintained organized inventory for all four locations with accurate records through proper ordering, tracking and auditing procedures.
- Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
- Performed statistical analyses to gather data for operational and forecast team needs.
Claims Specialist
Western Drug Medical Supply
08.2019 - 10.2021
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Worked collaboratively with administrative staff in negotiation, correspondence, documentation and compliance checks for service contracts.
- Followed up on denied claims to verify timely patient payment and resolution.
- Verified submitted documents for completeness and compliance with company policies, addressing discrepancies and collaborating to troubleshoot where necessary.
- Analyzed past due claim rejections, totaling over $1,000,000.00, and applied standards of compliance regulations, our contracts with various insurers, as well as legal statutes to initiate payment from the responsible insurer.
- Worked with internal and external parties to maximize value of assigned contracts in company portfolio.
- Created a Matrix system on Excel to analyze payment patterns for various insurance companies to ensure payments were accurate and according to the compliance regulations set by Commercial, Medicare, and Medi-Cal managed care.
Administrative Assistant
Brand Optometry
04.2017 - 08.2019
- Supported office staff and operational requirements with administrative tasks.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Conducted insurance verification, authorizations, and managed patient charts.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages, and resolved patient inquiries in a fast-paced environment.
Private Tutor
Self
03.2013 - 04.2018
- Tutoring first and second year college students as well as high school students − Emphasizing on grade improvement − Subjects include: Physics, Calculus, Linear Algebra, Differential Equations, Trigonometry, Astronomy, Biology, and Chemistry
- Met with parents to discuss student progress and address concerns.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
Stockroom Assistant
Cal Poly Pomona Physics Stockroom
10.2015 - 12.2017
- Organized, stored, and maintained lab expensive equipment.
- Set up labs in advance for classroom demonstrations.
- Prepared necessary lab equipment to be checked out by students.
- Thoroughly tested lab equipment prior to check out to ensure proper functioning for safety concerns.
- Provided diligent customer service to students and professors in a fast-paced setting.
Chiropractic Office Assistant
Reyes Chiropractic
06.2013 - 07.2015
- Organized and filed all office documents.
- Conducted general office maintenance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Assisted with treatment of patients.
Education
Bachelors of Science in Physics, Emphasis in Astrophysics -
Cal State LA
Los Angeles, CABachelors of Science in Physics, Emphasis in Astrophysics -
Cal Poly Pomona
Pomona, CAGlendale Community College
Glendale, CAHigh School Diploma -
Herbert Hoover High School
Glendale, CA06.2012
Skills
- Staff Management
- Document Analysis
- Data Evaluation & Database Management
- Analytical Thinking
- Regulatory Documentation
- Effective Communication Skills
- Conflict Resolution
- Conducting Investigations
- Proficient in Microsoft Office, especially Excel
- Proficient in coding languages Java, JavaScript, C, RobotC, and Python
Languages
Armenian
Native or Bilingual
Persian
Limited Working
Spanish
Limited Working
Timeline
Department Manager
Western Drug Medical Supply
10.2022 - Current
Claims Specialist
Western Drug Medical Supply
08.2019 - 10.2021
Administrative Assistant
Brand Optometry
04.2017 - 08.2019
Stockroom Assistant
Cal Poly Pomona Physics Stockroom
10.2015 - 12.2017
Chiropractic Office Assistant
Reyes Chiropractic
06.2013 - 07.2015
Private Tutor
Self
03.2013 - 04.2018
Bachelors of Science in Physics, Emphasis in Astrophysics -
Cal State LA
Bachelors of Science in Physics, Emphasis in Astrophysics -
Cal Poly Pomona
Glendale Community College
High School Diploma -
Herbert Hoover High School