Ana Elena Elias Magana
Lawrenceville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate to learn and mentor.
Overview
5
5
years of professional experience
Work History
Host, Certified Trainer, and Food Runner
Olive Garden Restaurant
06.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Barista
Starbucks
04.2022 - 04.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Host, Certified Trainer, and To-Go Specialist
Olive Garden Restaurant
01.2019 - 01.2021
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
Collins Hill High School
Suwanee, GABachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA12.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking Proficiency
- Effective Time Management
- Soft Skills Training
- Detail Oriented
- Foreign Language Proficiency
Work Experience Locations
- Kennesaw, GA, Summer 2023 - Present
- Buford, GA, Summer 2022 - Winter 2023
- Buford, GA, Winter 2019 - Winter 2021
Languages
Spanish
Native or Bilingual
Timeline
Host, Certified Trainer, and Food Runner
Olive Garden Restaurant
06.2023 - Current
Barista
Starbucks
04.2022 - 04.2023
Host, Certified Trainer, and To-Go Specialist
Olive Garden Restaurant
01.2019 - 01.2021
Collins Hill High School
Bachelor of Science - Psychology
Kennesaw State University
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