Ana G Alvarez Armenta
Casa Grande,AZ
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Don Santos Fine Mexican Food. Proven ability to manage multiple tables while ensuring guest satisfaction and maintaining cleanliness standards. Bilingual communicator with a talent for team collaboration and cash handling, contributing to seamless dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Don Santos Fine Mexican Food
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Banquet Server
Robson Ranch Arizona
10.2024 - 12.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
High School Diploma -
PPEP TECH HIGH
Avondale, AZ01-2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Team collaboration
- Bilingual
Certification
- Certified: Food Handler - 02/03/2025. - 2028
- Certified: Title 4 Basic Liquor Lic. -02/03/2025 -2028
Languages
Spanish
Full Professional
Timeline
Banquet Server
Robson Ranch Arizona
10.2024 - 12.2024
Server
Don Santos Fine Mexican Food
06.2022 - Current
High School Diploma -
PPEP TECH HIGH
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