Ana G. Lopez Fierro
Fruitland Park,FL
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs.
Exhibits high level of discretion to handle sensitive and confidential information.
Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs.
Decisive and disciplined professional with personable style and thorough approach.
Proud professional experienced in working in solitary role or as part of busy team with terrific work ethic.
Organized Quality Assurance Technician with 4 years of experience in employee training and development dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits.
Overview
4
4
years of professional experience
Work History
HR Liaison
The Villages Grown
The Villages , Florida
02.2024 - Current
- Assisted in recruitment efforts such as job postings, resume reviews, interviews, reference checks and job offer.
- Maintained accurate records of personnel transactions such as hires, promotions, transfers, performance reviews and terminations.
- Investigated complaints filed by employees or external sources related to labor law violations or other HR matters.
- Processed workers' compensation claims in accordance with company procedures.
- Provided guidance on disciplinary action when necessary, including warnings or terminations.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Developed and maintained effective working relationships with key stakeholders within the organization.
Preventive Control Qualified Individual
The Villages Grown
The Villages, FL
03.2023 - Current
- Learned new testing methods through continued education and research.
- Collaborated with stakeholders to identify, investigate and verify complex records and potential risk issues.
- Developed new methods of testing products to gather more detailed or reliable information to verify products meet quality standards.
- Executed test cases and logged generated various reports and graphs for further analysis.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Determined training needs of staff and organized training interventions to achieve quality standards.
Quality Assurance Specialist
The Villages Grown
The Villages, FL
08.2021 - Current
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Consulted with management and personnel to educate on QA standards.
- Prepared reports to communicate results of quality inspection activities to management.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Inspected and repaired products to meet project expectations.
- Compared and analyzed actual to expected results and reported deviations for resolution.
- Learned new testing methods through continued education and research.
Packaging Assistant Manager
The Villages Grown
The Villages, FL
01.2022 - 03.2023
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Packaging Specialist
The Villages Grown
The Villages, FL
02.2021 - 01.2022
- Measured, weighed and counted products and materials.
- Cleaned containers, supplies or work areas using cleaning solutions.
- Marked and labeled containers, container tags or products using marking tools.
- Examined and inspected containers, materials or products to meet quality specifications.
- Set up jobs for lines and assisted with printing labels and packaging.
- Labeled packages and recorded items packed in preparation for shipping.
- Packaged produce manually by placing in boxes and surrounding with protective materials.
- Operated and maintained vacuum sealers and pallet jacks.
- Accomplished production goals by working with speed and accuracy.
- Obtained, moved and sorted products and materials.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Education
GED -
Lake Technical Center
Eustis, FL2020
Skills
- Final Product Approvals
- Process Documentation
- Employee Training
- Team Collaboration
- Specification Review
- Product Inspections
- Raw Material Inspection
- Effective Multitasking
- Defect Identification
- Manufacturing Processes
- Critical Thinking
- Time Management
- Strong Work Ethic
- Attention to Detail
- Basic Math
- PPE Use
- Relationship Building
- Computer Skills
- Reliable & Trustworthy
- Training & Development
- Deadline Adherence
- File Maintenance
- Training Coordination
- Employee Relations
- Exit Interviews
- Recruitment Management
- Clerical Support
- Interview scheduling
- Meeting Preparation
- Personnel records maintenance
- Employee Onboarding
- Office Administration
- Basic computer skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
HR Liaison
The Villages Grown
02.2024 - Current
Preventive Control Qualified Individual
The Villages Grown
03.2023 - Current
Packaging Assistant Manager
The Villages Grown
01.2022 - 03.2023
Quality Assurance Specialist
The Villages Grown
08.2021 - Current
Packaging Specialist
The Villages Grown
02.2021 - 01.2022
GED -
Lake Technical Center