Anahi Acosta
Georgetown,TX
Summary
Dynamic Server at Olive Garden, adept in guest engagement and sales techniques, showcased through exceptional customer service and increased satisfaction. Fluent in multiple languages, enhancing guest experiences. Excellent in multitasking and quality control, contributing to a professional team environment and efficient training of new staff.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
06.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to request.
- Greeted and accommodated guest, building positive experience from first interaction.
- Demonstrated ability to interact with customers in friendly and professional manner.
- Entrusted with money handling responsibilities.
- Prioritizing multiple task in dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
- Used good communication skills to reduce guest dissatisfaction.
Cashier
Home Depot
07.2021 - 06.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Skills
- Bilingual - English/Spanish
- Guest Engagement
- Sales Techniques
- Bill Computation
- Professional Appearance
- Multitasking Abilities
- Organization Skills
- Professionalism
- Quality Control
Timeline
Server
Olive Garden
06.2023 - Current
Cashier
Home Depot
07.2021 - 06.2023