ANAHI AGUIRRE
Smoked&friends
Lilburn,GA
2
Languages
2027
years of professional experience
Bilingual medical administrative professional with 5+ years of experience in healthcare, including medical reception, billing, patient scheduling, insurance verification, and front-office operations. Experienced with Athenahealth and eClinicalWorks, with a strong ability to manage patient records, communicate professionally with patients and families, and maintain accuracy in fast-paced environments. Reliable, organized, and committed to providing excellent patient service while supporting efficient daily office operations.
Work History
Waitress
- Provide professional customer service in a fast-paced environment
- Manage multiple tables while maintaining accuracy and efficiency
- Process cash and credit card transactions accurately
- Communicate effectively with customers and team members to resolve concerns
Receptionist
- Greet patients and families and manage check-in/check-out
- Schedule and confirm appointments and handle multi-line phones
- Verify insurance eligibility and collect copays and balances
- Maintain accurate patient records and update demographic information
- Assist with referrals, medical records, and administrative paperwork
Manager/ Receptionist / Patient Care Assistant
- Managed daily office operations, 80 patients a day and front-desk responsibilities
- Scheduled and confirmed appointments, answered phones, and assisted patients with inquiries
- Verified insurance benefits, collected copays, and assisted with billing and patient accounts
- Maintained accurate patient records and updated information in the electronic medical record system
- Prepared patients for therapy, assisted them safely onto therapy equipment, and monitored sessions
- Coordinated staff responsibilities and provided professional, compassionate patient service
Education
Associates - Business Administration and Management
High School Diploma
Skills
Medical Reception & Front Desk Operations
Patient Scheduling & Check-In/Check-Out
Insurance Verification & Medical Billing
Electronic Medical Records (EMR)
Patient Records & Data Entry
Customer Service & Communication
Athenahealth & eClinicalWorks
Microsoft Office
HIPAA & Patient Confidentiality
Bilingual: English & Spanish
LANGUAGES
Spanish (Native)
English (Native)
Timeline
South Gwinnett
High School Diploma
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Georgia tech
Associates from Business Administration and Management
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Waitress
Smoked&friends
2025 - CurrentRead More
Receptionist
ABC Pediatrics
2022 - 2025Read More
Manager/ Receptionist / Patient Care Assistant
Dominguez Chiropractor
2017 - 2022Read More