Teyanna Brown
Greenville,SC
Summary
Detail-oriented healthcare professional with experience in medical reception, patient care, and administrative support in fast-paced healthcare environments. Skilled in patient scheduling, insurance verification, medical documentation, and compassionate client care. Recognized for strong communication, organization, and the ability to manage multiple priorities while maintaining excellent patient service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Waccamaw Dermatology
Myrtle Beach, SC
02.2025 - 04.2026
- Coordinate patient scheduling, registration, and check-in/check-out processes in a busy dermatology
- Verify insurance eligibility and update patient demographic and medical information.
- Manage multi-line phone systems while providing professional customer service.
- Process patient payments and support billing operations.
- Maintain HIPAA compliance and confidentiality of patient records.
- Assist patients with medical forms and documentation requirements.
Caregiver/ Med Tech
Indigo Carolina Forest
Myrtle Beach, SC
12.2023 - 01.2025
- Assisted residents with daily living activities, personal hygiene, and medication
- Monitored patient conditions and communicated concerns to healthcare staff.
- Built positive relationships with residents through compassionate care and emotional support.
- Maintained accurate documentation and medication
- Supported nutritional needs by preparing meals and monitoring dietary requirements.
Nursing Assistant
Conway Regional Medical Center
Conway, SC
04.2022 - 12.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Concierge
Magnolia Bridge
Myrtle Beach, SC
01.2021 - 09.2021
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Education
Associate Of Applied Science - Surgical Technology
Midlands Technical College
West Columbia, SCHigh School Diploma -
Socastee High School
Myrtle Beach, SC05.2019
Skills
- Medical Reception & Front Desk Operations
- Patient Scheduling & Check-In/Check-Out
- Insurance Verification & Billing Support
- HIPAA Compliance
- Electronic Medical Records (EMR)
- Patient Care & Vital Signs Monitoring
- Customer Service & Communication
- Team Collaboration
- Records Management
- Telephone & Office Administration
Certification
CPR certification
Medication tech certification
Timeline
Medical Receptionist
Waccamaw Dermatology
02.2025 - 04.2026
Caregiver/ Med Tech
Indigo Carolina Forest
12.2023 - 01.2025
Nursing Assistant
Conway Regional Medical Center
04.2022 - 12.2022
Concierge
Magnolia Bridge
01.2021 - 09.2021
Associate Of Applied Science - Surgical Technology
Midlands Technical College
High School Diploma -
Socastee High School