Anahi Fernandez
Las Vegas
Summary
Professional Summary:
I am a dedicated and highly motivated college student pursuing a degree in Health Administration, eager to transition into an administrative assistant or receptionist role to gain hands-on experience in the healthcare industry. I have a strong background in customer service, multitasking, and problem-solving, developed through experience in the food service industry. I can adeptly handle high-pressure environments, maintain organizational efficiency, and communicate effectively with diverse individuals. Quick learner with excellent attention to detail, seeking to apply interpersonal skills, adaptability, and administrative abilities in a professional setting.
Overview
4
4
years of professional experience
Work History
ToGo Specialist
Olive Garden
02.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Server and Hostess
Water Street Grille
08.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Health Administration
College of Southern Nevada
Las Vegas, NV05-2026
High School Diploma -
York Highschool
Yorktown, VA06-2023
Skills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Quick learner
- Flexibility
- Goal oriented
Timeline
ToGo Specialist
Olive Garden
02.2024 - Current
Server and Hostess
Water Street Grille
08.2021 - 12.2023
Associate of Arts - Health Administration
College of Southern Nevada
High School Diploma -
York Highschool
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