Anahi Guerra
Banning,CA
Summary
Dynamic individual with hands-on experience in Emergency medical technology, social media management, team management, operations management and overseeing production, as well as safety management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
First shift lead
Victaulic Company
01.2025 - Current
- Managing production
- Planning and organizing inbound, outbound
- Customer Care resolution and email addressing
- Leadership roles
- Supervising productivity
ID- Logistics/ HR- Direct
Wave Planner, Quality Control, Production Lead, and Supervisor
11.2022 - 01.2025
- Managing product and packaging.
- Fast pace environment
- Customer and corporate inquiries regarding orders
- Excel and Word management for data entry
- Scheduling shipment time
- File documents
- Team management
- Especial care for detail in the quality of the products
- Maintaining the highest quality of production and a good environment
- Outbound
- Shipping
- Inventory Clerk and mission placing
- Safety control and evacuation lead
- Problem-solving, time management, and organization.
- BTQ, B2B, B2C management
- RF Scanner expertise
Social Media Manager and Event Planner
Encanta y Eleva
06.2021
- Influencer Marketing
- Organizing and planning private events for brand promotion.
- Manage social media posts placed by influencers.
- Scheduling influencer’s appointments to promote products.
- Solving issues between clients and influencers.
Customer Service Representative
Amigo Travel Inc.
11.2021 - 05.2022
- Bilingual phone service/receptionist.
- Answering emails and replying customer enquiries.
- Inbound and outbound mail.
- Postage and fax machines.
Customer Service Representative
Avon Products Inc.
09.2020 - 05.2021
- Answer phone calls from clients to provide customer service.
- Order processing and solving shipping discrepancies.
- Receive information regarding claims from clients to send to corresponding department.
Receptionist clerk
ESEMEC
07.2019 - 08.2019
- Work at family business at the front desk.
- Greet customers and answer phones.
- File documents.
- Data entry.
Education
Associate of Science - Transfer in Math and Science
Mt. San Jacinto College
05.2025
High school diploma - undefined
Unidad Educativa Particular Montebello
06.2020
Skills
Social media management
Photo and video editing
Teamwork and collaboration
Content creation
Excellent multitasking
Working under pressure
Clinical experience in ER
Verbal and written communication
Problem-solving
Progress tracking
Certification
- Completion of EMT program with 24-hour clinical work (Emergency Medical Technician)
- Online Completion, University of Strathclyde Glasgow, Introduction to Forensic Science certificate.
- Online Completion, Cambridge University, Teaching English Online certificate.
- Online Completion, Federación Ecuatoriana de Baile Deportivo, Professional Latin and Ballroom Coaching certificate.
Awards and Acknowledgements
President Honor list in college, Member of Theta Kappa society, an honors society for 2 years, and transfer colleges., 3rd place medal in Professional Latin Dance Competition, Intermediate level., 1st place trophy in “Dancing for a 10” competition., 2nd place medal in Volleyball competition., First Honor Award in High School., Honor medal to the highest and most exemplary student in high school
Extracurricular activities-Hobbies
Professional Latin ballroom dancer Coaching Dance students. Volunteer as a teacher assistant for elementary and middle school kids. Reading classical literature, Mystery, Science Fiction, History novels, and novels based on real-life events. Writing novels based on real-life experiences, fiction, and romance. Playing guitar and piano. Professional Tennis. Volleyball. Ballet. Theatre
Accomplishments
Professional Latin ballroom coach and dancer, 4.0 GPA EMT graduate, 4.0 GPA college and highschool graduate, PTK member, Presidents Honor list in college.
Timeline
First shift lead
Victaulic Company
01.2025 - Current
ID- Logistics/ HR- Direct
Wave Planner, Quality Control, Production Lead, and Supervisor
11.2022 - 01.2025
Customer Service Representative
Amigo Travel Inc.
11.2021 - 05.2022
Social Media Manager and Event Planner
Encanta y Eleva
06.2021
Customer Service Representative
Avon Products Inc.
09.2020 - 05.2021
Receptionist clerk
ESEMEC
07.2019 - 08.2019
High school diploma - undefined
Unidad Educativa Particular Montebello
Associate of Science - Transfer in Math and Science
Mt. San Jacinto College