ANAHI LICEA
Pasco,WA
Summary
Seeking an apprenticeship position in healthcare. With over 2 years of experience in customer service, I can bring strong communication, teamwork, and problem-solving skills. Proven ability to collaborate with teams, enhance service quality. Eager to contribute to health care settings by applying my adaptability, attention to detail, and dedication to improving patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Production and Service Coordinator
Country Mercantile
09.2023 - 03.2025
- Process payments accurately and efficiently, ensuring customer satisfaction.
- Resolve customer inquiries and complaints, enhancing service quality.
- Train new staff in operations and duties, improving team performance.
- Maintain checkout stations with adequate cash and staffing, ensuring smooth operations.
Front Desk Associate
Ana’s Beauty Salon
05.2022 - 08.2024
- Manage appointment scheduling, ensuring seamless client experience and efficient time use.
- Maintain salon cleanliness and organization, enhancing client satisfaction and safety.
- Process customers transactions accurately, fostering trust and repeat business.
Education
Associate Degree in Progress - Science
Columbia Basin College
09.2025
Diploma - undefined
Hanford High School
01.2025
Pre-Physical Therapy
Tri-Tech Skills Center
01.2024
Skills
- Cross-functional teamwork
- Prioritization and scheduling
- Team leadership
- Strong verbal communication
- Problem-solving skills
- Computer proficiency
- Appointment scheduling
Certification
- WA Food Handlers Card
- Bi-Literacy Certification
- CPR/First-Aid
- Clean Drivers Licence
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Production and Service Coordinator
Country Mercantile
09.2023 - 03.2025
Front Desk Associate
Ana’s Beauty Salon
05.2022 - 08.2024
Diploma - undefined
Hanford High School
Pre-Physical Therapy
Tri-Tech Skills Center
Associate Degree in Progress - Science
Columbia Basin College