Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anahi Medina

Paramount,CA

Summary

Dynamic Customer Service Representative with a proven track record at Daniels Pets, excelling in problem resolution and active listening. Enhanced customer satisfaction through effective communication and critical thinking, ensuring timely service and accurate order fulfillment. Skilled in data entry, consistently maintaining high service standards while addressing customer needs and concerns.

Overview

1
1
Language
3
3
years of professional experience

Work History

Customer Service Representative

Daniels Pets
Paramount, CA
01.2023 - 11.2025
  • Assisted customers with product selection, grooming services, and pet care questions.
  • Resolved billing, order, and service issues using POS and customer records.
  • Scheduled appointments and coordinated service requests with accuracy and professionalism.
  • Processed returns, exchanges, and complaints while maintaining store service standards.
  • Supported team communication to ensure timely order fulfillment and customer updates.

Education

High School Diploma -

Paramount High School
Paramount, CA
09.2026

Skills

Customer service

Active listening

Critical thinking

Data entry

Problem resolution

Languages

Spanish
Full Professional

Timeline

Customer Service Representative

Daniels Pets
01.2023 - 11.2025

High School Diploma -

Paramount High School