Anahi Moreno
Rancho Cordova,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Looking forward to expand my skills within the education system.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
11.2021 - 09.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Conducted performance reviews and provided staff with feedback and guidance.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained complete documentation and records of all purchasing activities.
- Utilized software to order, track and invoice product shipments.
Team Member
Jack In The Box
06.2020 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Tutor
CTFF
08.2023 - Current
- Monitored student progress and implemented intervention strategies to support student success.
- Kept class in full compliance with established policies, legal requirements and student safety standards.
- Established positive, stimulating learning environment for students
- Maintained school focus on learning by enforcing rules related to academics and student discipline
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Cultivated connections and strong student rapport to foster classroom engagement.
- Led activities that developed students' physical, emotional, and social growth.
- Implemented behavior management plans to improve student behavior.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Utilized technology to create meaningful lessons that engage students.
- Developed student confidence through positive reinforcement strategies.
Education
Associate of Arts -
Sacramento City College
Sacramento, CA06.2024
Skills
- Encouraging Others
- Equipment Modification
- Suggestive Selling
- Conflict Resolution Techniques
Languages
Spanish
Native or Bilingual
Timeline
Tutor
CTFF
08.2023 - Current
Shift Supervisor
Starbucks
11.2021 - 09.2023
Team Member
Jack In The Box
06.2020 - 07.2021
Associate of Arts -
Sacramento City College