Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Anahi Ontiveros

Eagle Pass,TX

Summary

Dedicated Medical Assistant with extensive experience at Maverick County Hospital District, enhancing patient care through effective scheduling and compassionate support. Proficient in HIPAA compliance and clinical documentation, I improved patient satisfaction by streamlining processes and fostering trust. A reliable team player committed to maintaining high standards of care and safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Maverick County Hospital District
09.2022 - Current
  • Assisted healthcare providers with patient examinations and procedures to enhance care delivery.
  • Coordinated patient scheduling and follow-up appointments, improving clinic workflow efficiency.
  • Maintained accurate electronic health records, ensuring compliance with regulatory standards.
  • Educated patients on treatment plans and medication instructions, promoting adherence to health protocols.
  • Collaborated with medical staff to streamline administrative processes, reducing wait times for patients.
  • Administered vaccinations and collected lab specimens, adhering to safety protocols and best practices.
  • Mentored new medical assistants in operational protocols and patient care techniques, fostering team development.
  • Implemented quality assurance measures to enhance service delivery and patient satisfaction ratings.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Administering IVs
  • Monitored patient during IVs and administered medication

Education

GED -

Southwest Texas Junior College
Eagle Pass

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Procedure assistance
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Professionalism and ethics
  • Maintaining confidentiality
  • Compassionate caregiver
  • Medical supply inventory
  • Monitoring patient progress

Certification

  • CCMA - Certified Clinical Medical Assistant
  • PT - Phlebotomy Technician

Languages

Spanish
Professional Working

Timeline

Medical Assistant

Maverick County Hospital District
09.2022 - Current

GED -

Southwest Texas Junior College