Anahi Ordonez
Brooklyn
Summary
Dedicated sales associate with expertise in customer service and sales techniques. Proven ability to train staff and manage inventory efficiently, ensuring optimal customer satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Sales Associate
The ups store
Brooklyn
08.2024 - 02.2026
- Assisted customers with shipping, packaging, and printing services for optimal satisfaction.
- Managed inventory levels and organized stock to ensure efficient access.
- Trained new staff on store procedures and customer service standards to enhance team performance.
- Operated point-of-sale systems for accurate payment processing and transactions.
- Provided guidance on product selections to address customer needs effectively.
Front Desk Receptionist
Family Health Center, Inc.
Lehigh Acres
11.2021 - 08.2024
- Greeted patients and visitors with professionalism and courtesy.
- Managed appointment scheduling through electronic health record systems.
- Answered phone calls and directed inquiries to relevant departments.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Processed medical records and accurately updated patient information.
Cashier
Modell's Sporting Goods
Brooklyn
11.2019 - 03.2020
- Processed customer transactions accurately and efficiently at checkout stations.
- Assisted customers with inquiries and product locations to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal operations.
- Handled cash, credit, and gift card transactions with precision and care.
- Collaborated with team members to ensure seamless workflow during peak hours.
Juicer and cashier
go detox juice bar and deli
brooklyn
08.2019 - 10.2019
- Operated commercial juicing equipment to prepare fresh juice blends.
- Maintained cleanliness and organization of the juice preparation area.
- Prepared fruit and vegetables for juicing by washing and cutting.
- Collaborated with team members to optimize workflow during peak hours.
- Stocked supplies and ingredients to support daily operations effectively.
Cashier
Target
Brooklyn
11.2018 - 06.2019
- Processed customer transactions efficiently at checkout to maximize throughput.
- Assisted customers with product inquiries and provided tailored recommendations.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Handled cash, credit, and gift card transactions with precision for accuracy.
- Engaged customers warmly to enhance shopping experience.
Education
High School Diploma -
Northside Charter Highschool
Brooklyn, NY06-2019
Skills
- Appointment management
- Electronic health records
- Customer service
- Inventory management
- Medical record processing
- Retail operations
- Cash handling
- Staff training
- Sales techniques
- Team collaboration
Languages
Spanish
Full Professional
Timeline
Sales Associate
The ups store
08.2024 - 02.2026
Front Desk Receptionist
Family Health Center, Inc.
11.2021 - 08.2024
Cashier
Modell's Sporting Goods
11.2019 - 03.2020
Juicer and cashier
go detox juice bar and deli
08.2019 - 10.2019
Cashier
Target
11.2018 - 06.2019
High School Diploma -
Northside Charter Highschool