ANAHI PALACIOS
Louisville,KY
Summary
Service-oriented professional with extensive experience in high-pressure restaurant settings. Proven ability to assist servers and enhance customer satisfaction through effective teamwork and communication. Strong memorization skills contribute to quick learning of menu items and customer preferences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
wild eggs
Louisville, Kentucky
03.2025 - Current
- Facilitated smooth dining experiences by ensuring timely food and beverage delivery.
- Assisted in training new team members on restaurant protocols and customer service standards.
- Communicated effectively with guests to address inquiries and resolve concerns promptly.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Insurance Agent
HH Underwriters LLC
02.2022 - 08.2022
- Company Overview: insurance Agent
- Assist client with insurance needs, provide information and quotes, handle paperwork and assist with claims also helped them shop around for a better price.main goal is to help clients manage their insurance coverage effectively.
- Insurance Agent
Server
El Toro Mexican Restaurant
04.2016 - 12.2021
- Responsible for ensuring a positive dining experience, handling customer request and delivering meals accurately and courteously.
Logistics
Apel International Inc
01.2015 - 05.2016
- Company Overview: Logistics
- Responsible for receiving and inspecting materials, parts, or products and manage inventory and ship products to a customer.
- Logistics
Education
Associate of Science - Nursing
Jefferson Community And Technical College
Louisville, KY12-2028
High School - ESL Program
Frankfort High School
01.2009
Skills
- Customer service
- Multi-tasking
- Creativity
- Networking skills
- Bartending
- Memory retention
- Strong multitasking
- Positive and professional
References
- Itzel Gonzalez, 5024081727
- Bedya Camacho 6789726401
- Kimberly Zapeta, 5024185587
Languages
English
Professional
Spanish
Professional
Certification
- STATE REGISTERED NURSE AIDE
References
References available upon request.
Timeline
Restaurant Waiter
wild eggs
03.2025 - Current
Insurance Agent
HH Underwriters LLC
02.2022 - 08.2022
Server
El Toro Mexican Restaurant
04.2016 - 12.2021
Logistics
Apel International Inc
01.2015 - 05.2016
Associate of Science - Nursing
Jefferson Community And Technical College
High School - ESL Program
Frankfort High School
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