Anahi Romero
Connell,WA
Summary
Results-driven professional with proven experience in front desk operations and new employee training. Ready to contribute to a dynamic team.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Human Resources Administrator
Lamb Weston
Connell, WA
01.2023 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained new staff on front desk protocols and customer service standards, fostering a collaborative environment.
- Resolved guest and team member inquiries and complaints promptly, enhancing overall customer satisfaction ratings.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed weekly payroll for 300-600 employees.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Kept high average of performance evaluations.
- Improved office organization by implementing effective filing systems and document management practices.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Handled sensitive information with discretion, maintaining client confidentiality at all times.
- Increased overall productivity by efficiently managing schedules.
Auto Sales Representative
Mccurley Integrity Subaru
Pasco, WA
03.2019 - 08.2019
- Engaged customers to understand needs and recommend suitable Subaru models.
- Conducted vehicle demonstrations, highlighting features and benefits to enhance customer experience.
- Developed strong product knowledge to effectively address customer inquiries and objections.
- Collaborated with finance team to facilitate seamless vehicle financing options for clients.
- Negotiated prices and financing options with clients to close deals successfully.
- Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
Quality Control Technician
Lamb Weston
Connell, WA
01.2017 - 03.2019
- Conducted quality inspections of raw materials and finished products to ensure compliance with specifications.
- Utilized statistical process control tools to monitor production processes for deviations.
- Collaborated with production teams to identify and resolve quality issues in real-time.
- Documented inspection results and maintained accurate records in compliance with company standards.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Reported problems and concerns to management.
- Facilitated training sessions for new technicians, elevating overall competency of quality control team.
Food Process Worker
Lamb Weston
Connell, WA
06.2016 - 01.2017
- Facilitated clear communication among team members, fostering a positive working environment that encouraged collaboration towards common goals.
- Minimized product loss by carefully inspecting items for defects or damage before packaging them for shipment.
- Supported continuous improvement efforts by participating in training sessions and implementing learned best practices on the job.
- Maintained accurate records of all production activities, providing valuable data for management''s decision-making processes.
- Kept work areas neat, clean, and properly sanitized.
Prep Utility
Lamb Weston
Connell, WA
03.2016 - 06.2016
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma -
Connell High School
Connell, WASkills
- Employee relations
- New employee training
- Personnel file management
- Strategic planning
- Conflict resolution
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Adaptability and flexibility
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Outdoor Recreation
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Yoga
- Passionate about balancing physical health with mental and emotional wellness
- I like trying new recipes and food trends
- Gym Workouts
- Hiking
- Road Trips
- Participating in fundraising events to support local charities, schools, or community projects
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Human Resources Administrator
Lamb Weston
01.2023 - Current
Auto Sales Representative
Mccurley Integrity Subaru
03.2019 - 08.2019
Quality Control Technician
Lamb Weston
01.2017 - 03.2019
Food Process Worker
Lamb Weston
06.2016 - 01.2017
Prep Utility
Lamb Weston
03.2016 - 06.2016
High School Diploma -
Connell High School