Anahi Dove
Dallas,TX
Summary
Results-driven Security Supervisor with a strong focus on team leadership, staff management, and security personnel training. Proven ability to develop and implement procedures that enhance incident response and compliance.
Dedicated professional with extensive experience in security operations and retail sales. Skilled in customer service, incident response, and staff training. Committed to fostering safe environments while enhancing customer satisfaction through effective problem-solving strategies.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Dallas, TX
08.2022 - Current
- Supervised daily security operations, ensuring compliance with protocols and standards.
- Led a team of security personnel, providing training and mentorship to enhance performance.
- Developed and implemented security procedures to improve incident response times.
- Conducted regular site inspections to identify vulnerabilities and recommend preventive measures.
Retail Sales Associate
DTLR
Dallas, TX
11.2024 - 10.2025
- Led team in achieving sales targets through effective customer engagement and product knowledge.
- Trained new associates on store policies, procedures, and customer service best practices.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
Sales Associate
Pink Star Beauty Supply
Dallas, TX
02.2022 - 09.2024
- Enhanced customer experience by providing personalized product recommendations and expert advice.
- Maintained product displays and ensured inventory levels met customer demand.
- Processed sales transactions accurately and efficiently using POS system.
- Developed strong relationships with customers, fostering loyalty and repeat business.
Cashier
Whatabuger
Dallas, TX
06.2020 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained accurate cash drawer, balancing at end of shifts consistently.
- Assisted in training new cashiers on register operations and best practices.
- Collaborated with team members to streamline transaction processes during peak hours.
- Handled customer complaints professionally, promoting positive brand image.
Education
High School Diploma -
Ogle School
TXHigh School Diploma -
Lincoln High School
Dallas, TX01.2026
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Security management
- Patrol operations
Accomplishments
- Provided comprehensive executive protection services for one of the wealthiest families in the United States.
- Recruited and trained 15 new staff members in effective security measures and guard techniques.
Timeline
Retail Sales Associate
DTLR
11.2024 - 10.2025
Security Supervisor
Allied Universal Security Services
08.2022 - Current
Sales Associate
Pink Star Beauty Supply
02.2022 - 09.2024
Cashier
Whatabuger
06.2020 - 12.2021
High School Diploma -
Ogle School
High School Diploma -
Lincoln High School