Anai Mejia
Summary
Diligent and detail-oriented professional with experience at MEMCO Staffing, excelling in data entry and problem-solving. Proven ability to enhance team productivity and customer satisfaction through effective communication and organization. Skilled in file organization and invoice processing, consistently delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Clerical Administrative Assistant
MEMCO Staffing
08.2024 - Current
- Demonstrated adaptability in managing various administrative tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Increased accuracy and efficiency in data entry tasks, ensuring timely completion of projects.
- Enhanced team productivity by managing schedules, organizing meetings, and handling correspondence.
- Maintained a professional office environment by ordering supplies, managing inventory levels, and coordinating equipment maintenance as needed.
- Input data into company website and must be detail oriented as possible.
Information and Referral Specialist
Community Council of the Rio Grande Valley - Information and Referral Center
10.2023 - 02.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Finding help for people's needs based on situation and location.
- Answer multiple calls at once
- Maintain a calm and reassuring attitude throughout all calls.
Customer Service Cashier
Walmart
10.2022 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Handle customers complaints as quickly and calmly as possible.
- Deescalating certain situations regarding customer complaints.
Carhop Server
Stars Drive Inn
04.2021 - 10.2022
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Work and multitask multiple positions, such as prepping orders and making beverages and desserts.
Education
Welding Certificate - Welding
South Texas Vo-Tech
Weslaco, TX05-2025
No Degree - Science in Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX06-2024
High School Diploma -
Donna High School
Donna, TX06-2022
Skills
- Verbal communication
- File organization
- Work prioritization
- Invoice processing
- Problem-solving
- Database entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerical Administrative Assistant
MEMCO Staffing
08.2024 - Current
Information and Referral Specialist
Community Council of the Rio Grande Valley - Information and Referral Center
10.2023 - 02.2024
Customer Service Cashier
Walmart
10.2022 - 02.2024
Carhop Server
Stars Drive Inn
04.2021 - 10.2022
Welding Certificate - Welding
South Texas Vo-Tech
No Degree - Science in Criminal Justice
The University of Texas Rio Grande Valley
High School Diploma -
Donna High School
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