Anaiah Onativia
Metuchen
Summary
Dedicated professional with a history of enhancing customer experiences at Carvel Ice Cream Store, leveraging exceptional customer service and cash handling skills. Excelled in team collaboration and compassion, significantly contributing to community outreach through volunteer work. Demonstrated leadership in fostering community and improving service standards, with a knack for visual art creation.
Overview
4
4
years of professional experience
Work History
Server
Carvel Ice Cream Store
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Student Volunteer
Handfuls Of Hope
07.2022 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
- Enhanced community outreach by organizing and participating in various volunteer events.
Student Ministry Volunteer
Evangel Church
01.2021 - Current
- Implemented creative worship experiences that inspired students to connect with God on a deeper level.
- Maintained open communication with parents and guardians regarding upcoming events, student progress, and potential concerns, fostering trust and partnership between families and the church.
- Developed strong relationships with students and their families, fostering a sense of community within the ministry.
- Initiated outreach efforts to connect with unchurched students in the local community, increasing overall attendance at ministry events.
- Mentored individual students, providing guidance and support in their personal faith journey.
Education
High School Diploma -
St. Thomas Aquinas High School
Edison, NJ05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Hospitality service expertise
- Team collaboration
- Compassion and empathy
- Children's ministry
- Acrylic painting
- Visual art creation
- Superb attention to detail
- Public speaking
- Charcoal and oil painting
Languages
Spanish
Elementary
Timeline
Server
Carvel Ice Cream Store
02.2024 - Current
Student Volunteer
Handfuls Of Hope
07.2022 - Current
Student Ministry Volunteer
Evangel Church
01.2021 - Current
High School Diploma -
St. Thomas Aquinas High School
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