Anaid Rubio
Houston,TX
Summary
Highly motivated and bilingual Administrative and Customer Service Professional with over three years of experience in fast-paced office and hospitality environments. Proven ability to manage administrative tasks, coordinate appointments, handle financial transactions, and deliver exceptional customer support. Strong communicator in both English and Spanish, with a track record of building positive relationships with clients, team members, and management. Skilled in multitasking, problem-solving, and using technology to streamline operations. Committed to efficiency, professionalism, and providing high-quality service in every role.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Fast Monkey Wheels
- Processed invoices accurately.
- Overseen systematic email management to enhance correspondence flow.
- Executed payment collection tasks accurately.
- Executed prompt and courteous call management.
- Delivered accurate English-Spanish translations for diverse client interactions.
- Scheduled appointments and coordinated meetings
- Ordered parts and maintained inventory
- Assisted in planning and organizing events
Scale Operator
Santa Fe Recycling
Santa Fe, TX
01.2023 - 06.2023
- Monitored and adjusted process variables to ensure product specifications were met.
- Recorded data from scales, gauges, meters, and other instruments in logbooks or computer databases.
- Performed daily equipment inspections and maintenance tasks such as cleaning, lubricating, and replacing parts.
- Do payout totals threw excel and Microsoft word
Host
Pappasito’s Cantina
Houston, TX - William P. Hobby Airport
02.2022 - 08.2022
- Welcomed customers with professionalism and efficiency.
- Suggested appealing menu items to enhance dining experience.
- Implemented technology to enhance customer assistance regarding menus and locations.
- Streamlined appointment scheduling alongside accommodating drop-ins seamlessly.
- Effectively distributed incoming calls, directing them to the necessary personnel.
- Handled customer concerns to guarantee guest satisfaction.
Cashier
Pappasitos
Houston, TX
03.2021 - 07.2021
- Maintained high standards of service excellence during client engagements.
- Processed cash, credit, and POS transactions with precision.
- Contributed to team collaboration enhancing productivity.
- Handled client challenges while maintaining a professional demeanor.
- Demonstrated efficiency in coordinating multiple responsibilities under high-pressure conditions.
Stocker
The Dipper Inc.
Alvin, TX
06.2020 - 02.2021
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
Education
High School Diploma -
Sterling Aviation Early College High School
Houston, TX06.2022
Skills
- Customer Service & Hospitality
- Bilingual: English & Spanish (Fluent)
- Microsoft Office Suite
- Cash Handling & POS Systems
- Communication & Organizational Skills
- Conflict Resolution & Problem-Solving
- Event Coordination
- Inventory Management
- Food Safety & Handling
- Team Collaboration & Leadership
- Phone Etiquette
- Time Management
Certification
Food Handler Certification | Expires July 2025
TABC Certification | Expires July 2025
Timeline
Scale Operator
Santa Fe Recycling
01.2023 - 06.2023
Host
Pappasito’s Cantina
02.2022 - 08.2022
Cashier
Pappasitos
03.2021 - 07.2021
Stocker
The Dipper Inc.
06.2020 - 02.2021
Administrative Assistant
Fast Monkey Wheels
High School Diploma -
Sterling Aviation Early College High School