Anaika Pierre
Houston
Summary
Highly organized and thorough with good planning and problem-solving abilities. Respectful Clinical Manager/ medical assistant with extensive knowledge of health care administration and clinical philosophy. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Md Anderson Medical Cancer Center
12.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Complementary Medicine Support Specialist Manager
Borinquen Health Care Center
06.2021 - 12.2023
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Handled job duties for staff members which were unavailable or out of office.
- Managed daily operations of 9 person clinic supporting approximately 325 patients per week.
- Processed and verified invoices to secure accuracy of billing information.
- Collaborated with customers to resolve disputes.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Skilled at working independently and collaboratively in a team environment.
Medical Assistant
Powell Health Solutions
08.2019 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Associate of Science - Nursing
Compu-Med Vocational Careers, Corp.
2900 W 12th Ave 3rd Floor12.2024
Certification - Medical Assisting
Florida Career College - Miami
Miami, FL10.2019
High School Diploma -
Brookshire International Academy
8080 La Mesa Blvd Suite 21003.2019
Skills
- Employee Issue Resolution
- Administrative Oversight
- Good Clinical Practice
- Effective Communication
- EMR Systems
- Payroll Administration
- Knowledge of EKG Rhythm Interpretation
- Phlebotomy
- EKG Set Up and Monitoring
- Vital Sign Monitoring
- First Aid
- Medical Billing and Coding
- OB/GYN Procedures
- Training and Coaching
- Medical Terminology
- Procedure Assistance
- Medical Office Administration
- CPR
- Insurance Claims
- Specimens Collection and Processing
- EMR / EHR
Certification
- RMA - Registered Medical Assistant
- BLS
Languages
French
Professional Working
Haitian creole
Full Professional
Timeline
Patient Care Technician
Md Anderson Medical Cancer Center
12.2023 - Current
Complementary Medicine Support Specialist Manager
Borinquen Health Care Center
06.2021 - 12.2023
Medical Assistant
Powell Health Solutions
08.2019 - 06.2021
Associate of Science - Nursing
Compu-Med Vocational Careers, Corp.
Certification - Medical Assisting
Florida Career College - Miami
High School Diploma -
Brookshire International Academy
- RMA - Registered Medical Assistant
- BLS
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